Bright Now! Dental & Orthodontics - Hayward, CA

Let me start with over charging back in 2020 I had to fight charges. I had a bridge with implants put on my bridge didn’t look that great I asked the doctor why was it bulky she replied that because I wanted it to be well covered! Anyway now my bridge it’s falling I called for them to check it and I was told that I have to pay for the consultation and I said but you guys didn’t do it right that’s why it’s falling The receptionist started to blame it on me!! A bridge should no be loose if it was done right So my advise don’t go to them Do a better research

Some patients accuse Bright Now! Dental of being a scam, citing issues like overcharging, performing unnecessary procedures, and providing poor quality work, according to reviews on sites like Yelp, ConsumerAffairs, and Reddit. Common complaints include being billed for services not received, having to pay for repeated and unneeded x-rays, and poor results from extensive procedures like crowns. It's recommended that patients be vigilant, carefully review bills, and consider seeking a second opinion for expensive treatments. Common complaints Unnecessary procedures: Patients report being pushed into extensive and costly treatments, such as deep cleanings, that they believe are not needed. Billing and insurance issues: There are numerous reports of overcharging, billing for services not provided, and sending patients to collections for costs that insurance should have covered, even after being told services were covered. Poor quality of work: Some reviews describe dental work, such as crowns, that failed shortly after being completed, leading to additional complications and expenses. Repeated x-rays: Several customers claim the practice performs repeated x-rays, even when recent ones are available from other dentists, to bill insurance for unneeded services, which can result in out-of-pocket costs for the patient. ALL TRUE- #criminallike

Worst dentist I have ever been too they can’t even call the number you have on file they lie about the insurance being accepted and what it covered. Then place the entire burden on the customer incompetence and attitude is dripping from this spot. If I wasn’t stuck in a contract with them I would never go back to them ever. It is horrible to have to provide them any money whatsoever. Please find a different dental office to go to. Listen to the bad reviews because they truly show the level of service and lack of care and downright criminal practices this dental office does. If they paid me too have service with them for a year I wouldn’t accept it due to the hassle of dealing with them

I can’t say enough wonderful things about this office. This doctor the front staff the back staff every single person that works. There is amazing and personable and cares about your teeth not just you. It’s a once in a lifetime kind of place. I tell you.

I've always had great service here, nice staff, gentle DDS{s}, quick in & out service. My Only Complaint is that they NEVER Answer Thier Phones!!! There IS an iron to book an apt on line, however.

Everyone i interacted with was kind and thoughtful. Everything was explained to me in a way I could understand. All my questions were answered. I was worried about payment and was kindly helped with Care Credit. The office is very clean and the atmosphere was very caring.

The office is exceptionally clean, the staff are incredibly friendly, and the doctors are truly top-notch—especially Dr. Sood. She took the time to thoroughly evaluate my Dad’s condition, clearly explained the options for addressing his gum, tooth, and wisdom tooth issues, and guided us through the process with care and expertise. We are deeply grateful for the compassionate support and outstanding treatment my Dad received. Everything went smoothly, and we couldn't be more pleased. Thank you for your excellent service—keep up the amazing work!