Aspen Dental - Gresham, OR

Fron office personnel were great and on time with my appointment It was a 1st kinda iffey when i was met with lady for my x rays did not seem very friendly When i went back to the detal chair compared to other dental offices it seemed to be very unorganized. When the dentist came in i really did not know who i was talking with because he did not have his uniform on and it was hard to understand. The operations manager was excellent to help in ever manner she could and that is probably why i will return for my dentures Also they have good prices

The staff was great and helpful the atmosphere was a little uncomfortable I was not impressed with the lay out of the facility. The X-ray machine was in a room the size of a closet the chair they have you sit in was an office chair. The young lady taking the X-rays seemed to be a little green she had to get help to retake some X-rays. My appointment was to look at one tooth the dentist came in looked at my teeth said I need this and that done next thing I know they are giving me a plan of about $14,000 which I wasn’t expecting that I was shocked and I’m still in shock.

Everyone was very nice. I had to wait a little bit, but it was my first appointment with them so I expected it. But overall a pleasant experience. Dentist and everyone seemed very knowledgeable and professional. Sabrina sat with me for like an hour explaining everything and genuinely trying to help me save money. She is a saint.

Well the staff are very friendly . They did get me right in and came up with a dental plan that I could afford I was very pleased and this would have been a five star review except , I could not afford the recommended plan so I was just going to have the tooth causing the pain removed but then I was presented a plan to get two removed and get a partial for a price within my reach .The dentist was great at removing the teeth no complaints , but when I got my partial it was missing a tooth soon in my mind I would bring it to there attention and they would fix it for me no harm no foul but instead they told me they could add the missing tooth and while I was waiting to do another impression the receptionist came and told me that my insurance benefit was depleted so it would cost me another 200 and something dollars to basically fix there mistake

I came in with a specific issue that needed to be handled quickly. I needed a cleaning and temporary fillings on two teeth. Most places are booked out for months, but this clinic agreed over the phone to help me the same day. However, during the visit all they did was a long exam, and the actual treatment would have to wait because the doctor I needed is "currently on a business trip." On top of that, they gave me an estimate showing $26k for what I asked for — with zero breakdown or itemized pricing. I have no idea why they added their full list of services when I clearly asked for temporary fillings and a cleaning. But according to the consultant, the doctor wants to do crowns, and he doesn’t want to do fillings. It’s ridiculous. The price for a filling is absurd, and the cleaning alone was nearly $3.5k. In the end, I wasted my only day off, spent a bunch of time there, and walked out with nothing done. After the visit they emailed me asking to leave a Google review — so here it is.

Very happy with Aspen dental. Making an appointment and not having to wait a month was awesome, they saw me right away. The employees were very nice. All around a satisfied customer. Thank you.

Chose Aspen Dental (not my normal dentist but chose them because I had a horrible toothache and it was the weekend and felt I needed to get in and couldn't wait until Monday or later. They advertised "emergency" dental services and had an appointment in about an hour or so. Great! (according to their website). I completed the online forms which were there to help expedite the appointment. When I arrived they asked for the same information so I am not sure if they even received it. But they must have because they called me on the phone. The staff was friendly and got me in at a reasonable amount of time. Great! They treated my case as a "new patient" and wanted to do full mouth XRay and oral exam which they did. A dentist later came into the room, reviewed my XRays and discussed a plan moving forward. He didn't ask me about my tooth and it seemed like he was starting to wrap up the conversation. I asked, "What about my tooth, which is why I came in?" It turns out that I would need to see a "specialist" to determine what is going on with the tooth and what needs to be done. The "specialist" travels around and the soonest they could get me in for that is 2 weeks later! So much for emergency dental! It would be 5 stars if they had taken care of the reason for the visit. Took 3 stars off because they didn't.