Gainesville Dental Associates

I had a very good experience. The doctor is nice. The Assistant is nice. There was a discrepancy about my appointment and the office manager came right in and straightened that out and got everything taken care of for me so everything was amazing. I will definitely be returning thank you so much. You guys are amazing. Keep up the good work thank you.

Went in recently to the Newberry Rd location for an extraction, bridge and crown prep and I must say it was the best dental experience I've had and this is coming from someone who had a traumatic childhood dental experience that still haunts me occasionally to this day! From check in, the procedure, and check out - everyone was friendly and wasted no time. Dr. McGee and his assistant were top notch and funny which was super helpful and relaxing! Thankful to have found this office and actually looking forward to future visits!

I HATE the dentists but i’ve been going here for two years. Dr Said is great The dental hygienist Mary is quick and efficient. LOVE her assistant lindsey, super sweet, a great conversationalist, she elevated my experience. The workplace banger is great, Overall would recommend coming here!!

The staff are pleasant, office clean, service efficient. However, this office engages in deceptive billing practices. I was told by Mary, the dental hygienist, that I needed a "deep cleaning" for periodontal issues and that it would only cost me $40 per visit, in addition to my copay. I have never been diagnosed with PD in my years of going to various dentists. She then spent 15 minutes cleaning my teeth with the Cavitron then irrigated my gums with an antibiotic liquid. There was no deep scaling, no x-ray, no exam by a dentist. I paid my bill, as we agreed, and was told that I owed nothing more. However, I received a huge bill for these services, as my insurance refused the "up-charges". I subsequently went to another dentist, paid out of pocket for the care, and was given a full exam, x-rays, etc. and was told that there was no evidence of "periodontal disease" and that deep-cleaning was not needed. Additionally, the new dentist said that a true "deep-cleaning" involved one or two 2-4 hour cleaning sessions, for which I would need my gums to be numbed, it was so painful. I'm here to say, #1, Gainesville Dental Associates will up-charge you for a "deep-cleaning", without a exam or x-rays, then send you an outrageous bill which is far more than agreed upon during the visit. #2. Their billing clerk will not come to the phone to discuss the charges. #3. Wait until you see how much they bill your insurance for, all the charges. When your insurance refuses to pay for this stacked bill, you will be stuck with the unpaid portion. The office takes no responsibility and will not discuss further. Find an honest dentist practice.

PLEASE SAVE YOUR MONEY AND TIME! This place is price gauging and is so unorganized. Over 2 visits I have not had a cleaning! They DO NOT do regular cleanings. I spent a total of 6 hours in 2 days! I feel bad for the staff that actually has to spew the corporate agenda to patients. I had to eventually walk away when I realized what the agenda is. Save your sanity! READ all the comments that are not 5 star and the response from the manager. They will not make a public comment due to the sensitivity of the situation; basically stating they are not denying the claims made!

I am giving one star because they have the most incompetent front desk I have ever seen for a while. I called them a month in advance to set an appointment for my son and gave them the insurance information. I got a call two days before the appointment, asking for the insurance info again. I provided it, with all the socials, which is awkward. Again, during the day, another person called. Give it to them. I used the insurance for my daughter a month ago. That was a hectic day. I got two more calls from the office goes to voicemail, I returned them give it again. On the appointment day, the front desk called me. They could not verify my insurance. Can I get it again? Until it is verified, we need to postpone the appointment. It was just the check-up and cleaning, and I said, you can't do this straight, cancel it. After I hung up with them, I found another provider from the list and got it for the next day, and insurance was verified.

They used to be great. I was a happy customer for years.I’d do a checkup and cleaning every year, and the practitioners were professional and pleasant. But sadly they have changed management or something. Or maybe times just got hard. But they’ve started price-gauging patients without dental insurance. And now my annual checkup costs $519 if you don’t have insurance. When I called around and realized that was way way above the going rate at other practices, and that insurance companies wouldn’t have given them more than $100-$150 of that, I was very disappointed that they had started extracting an unreasonable amount of extra money from uninsured patients. At first I thought it was because insurance stuff is complicated, and they didn’t have a choice. But when I found that other practices weren’t doing that, their deliberate choice to do so left a very bad impression. Regretfully I am not coming back, and suggest you do your homework before choosing them.