Smile Craft Dental - Flower Mound

I had a very disappointing and unprofessional experience with this office, which is especially upsetting because I had a great visit here last year and was very happy with their care at the time. This year, leading up to my annual cleaning, the office called me multiple times throughout the week asking me to move my scheduled Saturday 12:30 PM appointment to an earlier time (around 10 AM). I clearly explained each time that I work long hours and that 12:30 PM was the earliest I could come. Despite this, they continued to pressure me to change my appointment. On the morning of my appointment, they called again and told me they needed me to come earlier because "the doctor did not want to wait two hours for my appointment." I was also told they "usually close early," which makes me question why they even offer later appointment times if they are unwilling to honor them. I was then told that I would need to reschedule, even though I was fully willing and able to attend my original appointment. I had already rearranged my schedule and stacked multiple medical appointments on my only day off that week specifically to accommodate this visit. Like many working adults, I have very limited flexibility during business hours, and I don’t think it is unreasonable to expect a healthcare office to respect a time slot that they themselves scheduled. As someone who works in healthcare, I found this extremely unprofessional and not patient-centered at all. When I later decided to cancel because I no longer felt comfortable with the level of professionalism, the receptionist simply said, "Okay, I will cancel your appointment and inactivate your account. Goodbye." No apology, no attempt to address the issue, no basic courtesy. Patients should not be made to feel like their time is less valuable than a provider’s convenience. The lack of respect, communication, and professionalism throughout this entire interaction was shocking. I will not be returning and would not recommend this office based on this experience.

Flower Mound, if you’re searching for an experienced dentist who truly prioritizes long-term dental health and a lasting, beautiful smile, look no further than Smile Craft Dental! I shopped around quite a bit before choosing here, and I’m so glad I did. Dr. Kamal Brar and her team provide gentle, thoughtful care with detailed recommendations tailored just for you. The entire experience feels considerate and comfortable—what they call ‘complimentary dentistry’ really shows in how they treat patients like family. Don’t just take my word for it… come see for yourself—you’ll understand why this is the place for lasting results and genuine smiles!

I've been coming to Smile Craft Dental for around two years now, and they've been fantastic the whole way through. Dr. Brar is professional, personable, and competent. Her staff is very friendly, and care about their patients: they even remember small things like the artwork I do and recent trips I've been on. It goes to show they pay attention, both in dentistry and in general! I also wanted to add that if you're looking for wisdom tooth removal, Dr. Brar collaborates with the surgeon Dr. De Simone, who comes into SCD's office for the procedure. He was also excellent, and recovery couldn't have gone better.

*Experiences with pricing may vary due to insurances.* I was warmly greeted, taken back quickly and all my questions were answered. If anything, they may have been TOO polite. Not a bad thing, though. I had a deep cleaning and was given laughing gas and novacain...still hurt with the needles but experience will vary due to pain tolerance. My smile looks amazing. For the first time in over 10 years. They do offer payment plans if it all is too much at once. I still have my wisdom teeth removal and some fillings to do, but I look forward to getting it all done! Thank you Smile Craft Dental! (ALSO: Bonus points cuz they let me watch SpongeBob on their TV and listen to it while my teeth were being worked on.)

No one likes a visit to the dentist, but Dr. Brar and her staff make dental cleaning a very pleasant experience. Dr. Brar has an easy, warm bedside manner that puts you at ease. She’s friendly and conversational. My husband and I have been going there for a while and will continue to do so as long as she is around.

The office is very nice and clean and the receptionist or office manager was fantastic! My tooth hurts for weeks and they said they would take my pain away. Waited 30 minutes past my appointment others came in after me but were seen first then i go in get one xray and the dentist says oh thats big ill refer you to a specialist. She never said hi, or introduced herself just that i need a specialist. I talked to the specialist and they want 250 up front for another Xray and thats not the total amount it will be closer to 1k total rip off. I think they just do cleanings and have too many patients to care.

I was a little nervous about deep cleaning. The Dr. was so great, and her experience was very helpful. She made me feel very comfortable with my decisions and was willing to help me if I needed to get the job done right. The crew committed to doing the insurance work they promised to do for me, I finally got my cleaning done today and now I have a new confidence that helps me to keep track of what is important. The Dr. was very nice.