Smile Time Dental

I’ve had three appointments with Dr. Jason Chou for fillings and every visit went really well. He’s kind, gentle, soft spoken, and really listens, which made a huge difference for my anxiety. My fillings look great and you can tell he takes pride in his work. The assistants and front desk staff have also been solid. As long as you fill out your online paperwork ahead of time, the check in feels smooth. Their online scheduling system is convenient too, which I appreciate. Only downsides are that some appointment times book out a few months because they stay busy, and the call center can be a little hard to understand at times. But overall, the care and quality definitely make it worth it. Highly recommend Dr. Jason!

I had a great experience with Nada Alani. She was incredibly kind and patient, taking the time to clearly explain how to care for my teeth at home especially how to use the Waterpik properly. Her instructions were easy to follow and very helpful. Nada also did an excellent job cleaning my teeth; she was gentle, thorough, and made sure I was comfortable the whole time. I highly recommend her!

I had a great experience with the hygienist Nada Alani. She provided a very thorough cleaning and made sure I felt comfortable the entire time. She also explained how to care for my teeth at home.Her professionalism and kindness really stood out.

We called in advance to confirm and were told that the visit would be free and fully covered by the insurance. When we arrived for the appointment, we were informed on site that the insurance does not cover the service and that payment would be required. We were not prepared for this and declined the visit. After that, we were marked as having missed the appointment, even though we did arrive, and were placed on a blacklist, which resulted in being denied the ability to use their services.

Edwin is AWESOME!!! SO HELPFUL, knowledgeable and a very good personality. Front desk is first impressions. Edwin is nothing but EXCELLENCE. My visit is always a great one. Keep up the great work. Your future is bright, we have to wear shades.😎

I've had 3 appointments with Smile Time and every time I've been told that they were sending a prescription for 2 medications. Specifically for antibiotics. Each time I have called the pharmacy they inform me they have only sent 1 prescription, so I call the office 4 separate times. 4 days and finally went into the pharmacy AGAIN today. Called the office back AGAIN today. NOW I'm at the office again. I had to tell them I'm NOT leaving till this is resolved. WHY do I need to come into thr office and call 4 times. Take off work battle holiday traffic and wait AGAIN??? Especially when the office has told me they sent it. Now I had to tell them to call the pharmacy to make sure they receive before I leave. Her response - I know youre upset. My response - No, I was upset the 2nd time. Im beyond upset or even mad that I need to physically drive yo the location and refuse to leave until I hear the pharmacy tell them that it is ready and available for pick-up. Are there any good dentist that I can actually receive a response from, without having to get to boiling point. I'm usually an extremely an understanding and forgiving person but.... at this point I DONT even want to come back after I've had 3 appointments been in 4 times, called 4 times and only thing is this.

Marlene was fabulous with my teeth whightening!!! She explained through the whole process. Answered all my questions. I was a bit nervous and she took the time to calm me. She even brought me a blanket to keep warm and comfy. 😁