SmileHealthy

I've been waiting for the Dental Hygentist to schedule my Cleaning appointment. I went there for an appointment only to find that I needed a release from my doctor because I had a knee replacement. It's been over two weeks since she faxed a page to my doctor upside down. My doctor sent them the release and I still haven't heard from them.

Ashyln is amazing sorry If I chopped ur name , she always makes my son so comfortable when he's there she's just the best , and dr song is great

came here for an emergency dental appointment for wisdom tooth pain. They told me it was no big deal and don't worry my gum was just irritated from unrelated stuff. Went to another dentist today and she said that i need them out immediately and it is potentially going to damage my teeth. He was nice but gave me completely wrong info!

Called to make my kids an appointment cause apparently no where accepts Medicaid . I have cancer and can't work . Was told to be more grateful and questioned me on why I didn't call them first cause they clearly accepted my insurance but then tells me no the doctor isn't accepting Medicaid she moved things around to benefit me ... The appointments were 2 hours apart from each other ,cool . I then get told to be more grateful yet again and hung up on !!!

The ONLY reason why I am docking this place 2 stars is the ridiculous wait times, and the fact that they can't keep dentists. But other than that the times I did see them they did an amazing job even with a huge man baby like myself (I have dental anxiety thanks to another dentist at Familia Dental so now getting teeth pulls is a traumatic experience for me and dental anxiety is at an all time high. Gee thanks Familia for giving me this high fear)

My 6 year old had a tooth pulled yesterday. Extremely happy with the care he received. From the receptionist to the dental assistant to the dentist everyone was so nice. He was very scared but they put him at ease and let mommy hold his hand. He did great and they let him keep his tooth and he is showing it off to everyone! Thank you all so much!

I called them when they opened because they're one of the few places in the Champaign area that take Medicaid and I had a toothache and didn't want to wait weeks-months to get in at Familia and they got me in immediately, the two ladies that I talked to on the phone were so nice. The nurses and the dentist that I saw (I believe it was Elizabeth Brito) were so incredibly nice as well! The process was very smooth and the wait times were very small/normal. The dentist ended up concluding that the roots were dead on one of my teeth and I needed a root canal or to have it pulled. She was very nice about it and told me they could pull it or I could have a root canal done and she gave me a referral for an endodontist because they don't do root canals there. I felt like everyone in there genuinely cared about my issues and health which is more than I can say for most of the dentists that I've been to over the years in Champaign.