Commonwealth Dental Group

I had a billing dispute with Commonwealth Dental Group related to post-procedure follow-up care after a crown procedure. I returned to the dental office at Dr Mizner's request due to continued pain and sensitivity following the procedure. Unbeknownst to me at that time and unexpectedly, the follow-up visit was billed to my dental insurance as an evaluation, which exhausted my limited annual insurance benefit for evaluations. As a result, when I later returned for my routine bi-annual examination and cleaning during the same calendar year, that visit was denied by my insurer and I was billed personally. I was not informed that the post-procedure follow-up visit would be billed to my insurance. I was not informed that it would be billed in a manner that would exhaust my annual benefits. In my prior experience with dental providers, including my son's prior treatment at this same practice by another dentist, follow-up visits related directly to complications or sensitivity after a procedure were not separately billed as evaluations. Based on that history, I had no reason to anticipate that this visit would be treated differently. I have attempted to resolve this matter directly with the dental office on multiple occasions and continue to dispute the validity of the charge and they have sent this to a collection agency rather than working it out with me. As a result I no longer recommend this dental practice.

Dr Smith, filling in on short notice for Dr G did a superb job rectifying a disintegrating molar with some impressively deft moves to salvage the tooth and avoid a root canal. This is a pro operation on every level and all whom I've met on the staff exhibit a high level of performance and professionalism. Thank you!

Dr. G and her team are incredible! I had an amazing experience getting a new crown—Dr. G took the time to go through multiple iterations with Taka, the ceramist, to make sure the final result was absolutely perfect. The level of detail and care they put into their work is truly unique. I couldn’t be happier with the outcome!

I can’t say enough great things about Dr. Giannacopoulos and the entire team at commonwealth dental group. From the moment I walked into the office, I was greeted with warmth and professionalism. Dr. G is not only incredibly skilled but also has a gentle and caring approach that instantly puts you at ease. She takes the time to explain every step of the process, ensuring you feel comfortable and informed. Whether it’s a routine cleaning or a more complex procedure, Dr. G’s expertise and attention to detail are unmatched. I’ve never felt rushed, and she always makes sure my concerns are addressed. The office is modern, clean, and equipped with the latest technology. If you’re looking for a dentist who truly cares about their patients and delivers exceptional care, Dr. G is the one. I highly recommend!

Excellent practice. Up to date technology. Making procedures quick and easy. Betsy is the best!!

Amazing and pain-free dental practice. Dr. Mizner and his colleagues are the epitome of professionalism and hospitality. They did my implant and prosthesis; sometimes I forget which tooth is the implant. Cannot recommend them enough.

Excellent service and all of the staff and doctors are so friendly and competent. The hygienists are thorough but with a gentle touch, so I don’t leave with sore gums. The front office staff are also very friendly, knowledge, and helpful. I’m always seen by a hygienist after only a couple minutes of checking in and the dentists are with you immediately after your cleaning. Top notch dentists!