Dental Express

Was very disappointed when we went to fill his prescriptions and was only to receive his scripts for the mouthwash and the antibiotics. The script for the Pain pill, Ibuprofen, wasn't able to be filled because there was no dosage. Our pharmacy reached out to see what his dosage was supposed to be and to no avail there wasn't no response back therefore nothing for any form of pain relief for the weekend. My husband goes through enough on a daily basis dealing with his right eye and then has to go through more pain simply because a prescription wasn't fully written out. Very disappointed 😞

Will avoid this place moving forward. Got 3 bills for the same service that were always covered by my insurance with my previous dentist. No changes to my insurance. Called to ask why I owed a 3rd payment, and received now 3 different reasons. They refused to mail any proof they even ever charged my insurance so I'm pretty sure I paid entirely out of pocket. The hygienist and dentist were nice so they are the reason I'm not giving just 1 star.

Lobby was packed. I came in and signed at the front desk. Neither of the 2 people at the desk acknowledged me. So I sat down only to look up 15 minutes later when an older man was complaining about having to check in at a kiosk. My self and another man behind me did not check into this kiosk. Because no one told us to and it's against a wall away from your eye site when you come in or go to sit down.

only giving a 3 star because of the sweet lady who filled my teeth. the person drilling did NOT wait for the medicine to work. 3 separate times she stopped to add medicine without waiting. the nurse after confirmed it was because they did not wait for the meds to drill into my teeth. it HURT. i have had sensitivity during fillings, this was not it. very kind woman who filled them however! i think the young woman drilling my teeth was in a rush. she didn't even stop to get more novocain. she used something else when she ran out. i was told, and i quote, "my struggling is making the medicine not work" no. the medicine didn't work because it wasn't given time to do so. aside from this issue, the practice is fine.

Went here for many years and they were great until they weren’t. I called about 16 times and spoke with the same people regarding a reoccurring bill for a treatment I decided to not do. Now I get a bill for $800 every month and still call to get it fixed. I got a bank and credit card company to provide proof that I didn’t get the service and don’t have to pay and still no one has fixed it. It’s a shame.

Staff very rude!!! Wouldn’t let anyone go back with patient. Had an attitude do not recommend this place at all! My bf is getting all his teeth pulled and had no compassion nothing.OFFICE IS FILTHY , employees blasting music at the front desk. Tools are nasty! I would not recommend this place to ANYONE!!!! We go to dental express Nile’s and they’re excellent . But this boardman office is sickening 🤮🤮🤢🤢🤢 very trashy employees. Take it how u want it! Save yourself time and stay out of this office!

I’d give 0 stars if I could. Don’t waste your time! Avoid them if you can. The office smelled like an ash tray, there was a lady holding a dog in the waiting room who said multiple times it wasn’t a service dog. They have candles lit to try to mask the smell. The office is cluttered and DIRTY. everything was dirty- the floors are disgusting, the chairs they have you sit in for your procedure have dirt and only god knows what else caked into the folds of them. The paint is chipping off the walls, the tools they laid out looked like they were on the verge of rusting, and there was materials like bond or something from someone else’s procedures ON THE TRAY the " sterile " tools were. I included a picture. I waited two hours after my scheduled appt that I waited 4 months for, before I walked out without having my procedure. The board of dentistry needs to shut them down.