East Bay Dental

It's nice & clean & everyone is professional. The only issue I have is regarding call backs. If I call to speak directly with the dentist, I do expect a call back within at least 24 hrs. That doesn't happen here. I had to go there to get attention.

Dr Marasco has been my dentist since I moved to the area 8 years ago. He has been great, giving excellent advice, never trying to upsell anything unnecessary, but definitely advising me when I needed to spend extra (in this case for a crown) because it was necessary. Front desk staff and the assistants have also consistently been great.

Super rushed and borderline unprofessional Normally dont review but this has happened to me twice with them already. I went in for a cleaning at 4pm i was asked back at 3:55 and was literally only in the chair til 4:15 thats including my super rushed x rays, they literally only used the ultrasonic cleaner once on top and bottom then focused on my bottom font teeth causing me a lot of pain, the hygienist kept telling me to put my tongue back (im tongue tied it hurts to do so) and then finished didn’t even floss me. I would like to add they spent the entire cleaning talking about some girl they followed on instagram and their personal family drama. I was the last person in there and you could tell they were trying to go home. When i booked my appointment i mentioned i was an invisalign consultation when i noticed this wasn’t going to be a part of the appointment i mentioned it to the girl that polished me and she got the hygienist to do the "consult" which consisted of her looking at my bite for a minute, once i bite down and smiled she told me to bite normally (which i was) then said "as long as you dont want to fix your bite and only want to fix the bottom crowed it should be fine the receptionist will give you the price" and that was it. Subpar at best honestly which sucks because i had such a good experience my very first time with them, i same experience happened when i went during a lunch hour last year though it was a one time occurrence and learned not to schedule during that time

If I could give negative stars, I would. I had one of the worst dental experiences of my life at this office, and I’m now dealing with pain, anxiety, and a potentially dangerous situation because of it. I came in on April 8th for a routine cleaning and exam. I was told I needed two old fillings replaced—tooth #15 and tooth #31. Sounds simple enough, right? Instead, it turned into a nightmare. Without clearly explaining what was happening, Dr. Ammso drilled tooth #15 down to a nub, told me I’d probably need a root canal, and slapped on a temporary crown—none of which I agreed to. I had clearly said I didn’t want invasive work like crowns or root canals because I have PTSD from military service and a pacemaker, which usually requires antibiotics before deep procedures. They ignored all of this. On top of that, she kept hitting my gums with tools during the drilling, and when I flinched in pain, she blamed me. My mouth bled for days and I’m still sore. After all that, they brought me a second treatment plan, charged me $262, and billed my insurance—for procedures I never agreed to in the first place. Tooth #31? That was supposed to be a simple filling. It still hurts, and I didn’t have pain before they touched it. I came back a week later on April 16 to try and get the crown placed properly (even though I wanted to wait for the VA to fix it). Dr. Marasco came in, and when I tried to explain what had happened, he literally said, "No one held a gun to your head." Excuse me?? That’s how you talk to a veteran with anxiety who just got taken advantage of? He then refused to fix the work or place the crown—even though I had already paid. I left in tears, with an aching tooth, a temporary crown, and a huge feeling of regret for ever walking into this place. If you have medical issues, trauma history, or just expect basic informed consent and compassion from your dental provider, I highly suggest looking elsewhere.

I swear these reviews is inaccurate. This is my second time with East Bay Dental doing regular cleaning. My first with Dr Wu was ok, he got to all my teeth and cleaned all the stains and build ups. However, he was kind of rough and end up cutting a piece of tissue under my tongue. Today, I came and they assigned me to Dr Ammsso, and lord help me, because I came for a facial rather than teeth cleaning. She is not only very rough (I had to stop and tell her to be gentle), but she also cleaned my teeth so fast that she misses so many areas. It was so rough that she splashes water all over my face and down my neck......She cleaned my teeth in probably 5-10 min. Her assistant does a better job than her, who take her time and careful. Never going back and will let my family and friends know to stay clear of this place.

I don't think there are words to say how grateful I am. I was nervous due to not being insured for years and also having very uncomfortable experiences before. Everyone here is so thorough. I love how the front desk was very helpful in explaining my options and my plan. I also appreciate how the dentist listens to his patients and leaves room to ask questions. I am so happy to finally get the care I need and being able to feel comfortable going to the dentist. Thank you so much.

I've always had great experiences here. They are caring and conscientious. The first time I came in a few years ago, it had been 10 years since I had seen a dentist. They had just started a little cleaning when I almost went off the chair from the pain. The dentist stopped and we talked about ways to get it done in a couple phases using some numbing agent. Worked out great. Really appreciate their attention to body language as well. This past time I went in I decided to have the zoom teeth whitening done. Dr. Wu and the technician were very informative and walked me through the procedure. I did have some discomfort after the second round, and the tech was good about removing and replacing some of the cotton, as well as making sure my gums weren't exposed. Was a very good experience overall and what a huge difference with the zoom procedure. I would highly recommend these folks for all your dental needs!