Ulta Beauty

I had gotten a really bad, choppy haircut a few days prior and decided to stop by during my free period. Vera was amazing and so sweet to fit me in so quickly. She transformed those choppy layers into beautiful, face-framing layers and completely fixed my hair! I will definitely be back!

I came back after I I said I’d never come back. I shop a lot at Ulta both in store and online a lot. This has to be one of the worst ones when it comes to customer service, I’ve had maybe two good experiences in the past few years, but typically they’re just rude. It just seems like they don’t want to be there. I rarely write reviews and this is like the second one at the specific Ulta so yup last time. Cumming store is way better!

I recently had an appointment with Tina, and honestly, I haven’t been able to shake the way it made me feel. I debated even writing this, but the more I replay the appointment, the more it hits me just how wrong it felt.The hair itself was whatever — nothing special — but it was her attitude that really messed with me. I felt completely judged, dismissed, and talked down to because of my race and my hair type. From the moment I sat in the chair, her whole energy toward me felt cold, irritated, and like she didn’t even want to deal with me.The way she looked at my hair… the way she reacted when I asked a simple question about the price… it made me feel so small. It felt like she had already decided who I was before I even opened my mouth. And it hurt. It felt like I was being racially profiled in a place where I should’ve felt safe and welcomed.What makes it worse is that I was referred by a white friend who told me her experience was amazing. After talking to her about everything that happened, it was obvious — I was not treated the same way at all. Not even close. And that reality stung even more.It’s painful when someone ends up making you feel like you’re less than, like you don’t deserve the same level of care or respect as someone else. I walked out feeling uncomfortable, disrespected, and honestly shocked.I left that appointment feeling racially judged and completely unseen. I won’t be going back.

Ulta is expensive that I did not know. I never bought anything. But my family members go there often and they bought "StriVectin TL Advanced Tightening Neck Cream Plus 3.4 oz". It was 159+ with taxes. So I went to StriVectin website, they offered 15% off for first time buyer. It was 135+ with taxes. I started doing research and Costco Online only had exact same cream for 99 + taxes. We returned Ulta and bought it Costco.

I had such a great experience at Ulta thanks to Ruppaiya and Caroline! Both of them were so welcoming, professional, and knowledgeable. They took the time to listen to what I was looking for and made amazing recommendations that worked perfectly for me. Their customer service was outstanding—they were patient, kind, and made the whole visit so enjoyable. It’s rare to find a team that genuinely cares about making customers feel comfortable and confident, and they absolutely went above and beyond. I’ll definitely be back and will be asking for them again!

I always enjoy shopping at Ulta, especially with great managers like Dominique! I had an issue with a shipping order and she went above and beyond to make it right. She is very knowledgeable, caring, and attentive. And for that, I had a great experience today! Thank you!

Ulta Beauty has a very nice makeup selection and a little something for everyone. Prices vary from, Low to high. Google $3.00 coupon before your visit. Nice selection of skin shades in make-up foundations. They also carry, Fenty and MAC beauty products which I love! If you visit, ask for, Mecca. She is very customer oriented, friendly and helpful!