Zen Nail Spa

The place is beautifully decorated and designed. I was in town visiting my parents from Louisiana and wanted to give a new nail shop a try for my birthday on the Dec 27. The male that did my pedicure was perfect! I’m not sure if the woman who did my nails (Dip Powder on my real nails) was in a rush but they looked cute but then started to crack and break on the Dec 28, while driving back to Louisiana. I reached in my book bag to grab my laptop and my thumb nail breaks in half. I called the salon to ask for a refund since I don’t live in town. I was told refunds are against policy. I understand that. I then asked for a store credit. I was told they had to ask the owner and I’ll get a phone call back. It’s been a few weeks now and no call back.

I highly recommend this place! I will not go anywhere else! They always do an excellent job! And do whatever I ask them to do! Every one is so nice. They place is very clean. And very relaxing too!

I know my nail salons and this is by far the best experience I’ve had since moving to Chattanooga. I’ve been trying a couple salons to see which one was best. I came in for a full set pink and white, and they put me with Philip. He was so attentive, took his time, and checked in with me multiple times to make sure I was happy with the length. The thing I hate most is when A Salon rushes through a set and he absolutely did not do this. ⭐️⭐️⭐️⭐️⭐️ stars !!! I’ll be back for a fill.

I always have an enjoyable experience at this nail salon. Lena was absolutely wonderful—will def be requesting her next time. She was really funny and sweet and did a wonderful job painting tiny snowflakes on my nails <33

I LOVE ZEN!!!! Nikki has done a fantastic job on my extra ordinary sets !! They will actually sit and chat with you and make sure you are liking everything being done before finishing <3

Yesterday I went to zen nail spa for the first time. I was looking for a nail shop in Chattanooga because I recently moved here. Let me just say, they exceeded my expectations. It’s a beautiful spa, EXCELLENT customer service, and great nail techs. When I walked in, both receptionists were very friendly and helpful as it was my first time there. You can tell all the techs work well as a team environment and enjoy helping one another. My nail tech was Peter and he was GREAT. He really cares about his work, and checked with me numerous times to make sure I was happy throughout the process and asked for my opinion/feedback. Would recommend Zen Nail Spa!!!❤️

Lan lan was amazing at my pedicure. He was so nice, he and I kept laughing. Hannah and Laura did my nails. One did the art after the did the majority. They made sure I got the art I wanted with the right colors! I accidentally touched my face with the acetone and hannah very quickly saw and wiped it off for me so kt wouldnt burn!