Golden Mart Beauty Supply

Do not count the one star. I've never been to this beauty supply store, but I'm looking at the reviews, and a lot a customers claim that they are not satisfied, the workers are rude, they do not hel a person, only the Hispanics are helpful. My question is, if you don't like something why do you keep going back for more mistreatment or disrespect? If the company was black owned, the people who are complaining would have done everything to get the store shut down for good. Make it make sense 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

I’ve ordered online so many times with no issues whatsoever. I always get my order within 1 business day. Until now! I ordered last weekend, *should* have gotten it by Tuesday, but I didn’t even get the email that said my order had been shipped. I called the store and a man told me I had the wrong number for customer service. I had to find the customer service number on their website and I called that one. A recording said "We are not available, leave a message or send us an email"….supposedly they’d get back with you in a "fast" 12-24 hours. I never heard a word. So, Friday, after still not receiving my order or any kind of response, I emailed and said "Please send me a refund". Guess what….THAT is when I got the email saying my order was shipped! It was shipped Friday and I got it today (Saturday). Really?? I had already located another store that sold what I was needing and went and bought it there! Crazy! If there was a problem, just let me know! Don’t just say NOTHING! Very bad/non-existent customer service. No replies to emails, will not return phone calls. This was my last order from this place!

This place SUCKS! No customer service whatsoever. Yeah, there’s a phone number but there’s not a human on the other end! The man at the store is no help whatsoever. Just a crazy place and I won’t be ordering anything else.

I love shopping at the store and I love the little old lady behind the counter She’s always smiling very professional very helpful. I recommend the store.

BEWARE!!! I had been ordering from this store and recently they shipped me an empty box. They refuse to do anything and it took over a month to get someone to respond to my emails and I left voice messages. The person that sent the email was very rude in her communication to me, Tiffany M.

Closed @9:20 site says open but there are whole different times on door

They have a lot to choose from but sometimes they jack up the price on items I have been getting for forever. The aisles are crammed with products so it's hard to walk through without accidentally knocking things down over and over. The customer service is not terrible, they seem to not want to be bothered but will answer a question quickly. They have the largest selection of hair in Brainerd Chattanooga TN so if I can't order my hair/products online then sometimes I go there for my clients. I'm a Cosmetologist.