Max & Erma's

We pulled up hungry, driving back home from the Lions vs Commanders game (Let's go Lions), walk in and it wasn't crowded at all so we were seated right away and it was very cozy. Our food assistant was super pleasant and nice. We placed our order and our food came out in a sensible amount of time. Our food and beverages were delicious. I had a shrimp basket and K.L. had a pasta dish. I finished up but he had a sweet tooth and ordered chocolate cake. That cake was huge and we got that to go and he had a few bites while I drove back and went to sleep right after. Lol Overall it was absolutely great and we really enjoyed ourselves great spot to catch a bite. @according2teau 👽🦄

Truly enjoyed their chicken tortilla soup here. It's definitely a must try! The rest of the food I have ordered was okay. I got bourbon bbq chicken, but it was a little disapponting how there wasn't a lot of that bbq sauce at all. I liked the corn and the onion rings, though. Other than that, my husband ordered cheeseburger, but the patty was charred and the fries that came with it wasn't as seasoned as it was said on the menu. The service was pretty meh. Our server took my husband's food when he was still eating. She didn't ask him if he would like to consume the extra fries he got.

This chain has been shrinking all across its previous range, but it's not clear why. We happened to find this one as we were driving by, so thought we'd stop in and see if we could tell what's going on. No idea. The menu does not seem significantly different than when these were more common. Still features an all American vibe. We got a Philly cheesesteak and a grilled chicken sandwich. We upgraded one of our sides to the garlic goat cheese mashed potatoes. Our waiter, while clearly bored, was also lackadaisical and took his time so we ended up spending a lot more time there for lunch than we expected to. Also, I did not find much cheese in my Cheesesteak ... while I was looking for it, he came over, pulled on a pair of glasses and pointed to a small glob and said "there it is!" Not exactly what I expected 😅 The food was reasonably good although the tang of the goat cheese did not really work for me. Overall a reasonable lunch for the price.

Called in the middle of a day and Ella the hostess answered. We tried to call ahead because we were a party of 16 on a Saturday at dinner time. She was EXTREMELY nice and accommodating. When we arrived we were promptly seated and Haley was our waitress. She was absolutely amazing and very helpful. Especially when 14 of us got the sundae bar after dinner. Cheese skewers and burgers were EXCELLENT and my Clam Chowder was fantastic. My wife said the tortilla soup was very good, And my daughter said her avocado chicken salad was very fresh and tasty. We live a couple of hours away so I can't say I would frequent but whenever I'm in Erie this is a must stop!

While on a road trip a couple of weeks ago, this restaurant was suggested to me when I was looking for places to eat in the Erie, PA area. Let me say, the food and atmosphere were great. I had the Cajun Chicken Alfredo and it was delicious. The food was reasonably priced and the restaurant was very clean. The thing that stood out the most was the staff, particularly the Manager, Rachel. She was friendly, knowledgeable, and welcoming. This was a pleasant surprise and a refreshing experience all the way around. I recommend if you are in the area, and I would definitely eat there again the next time I'm in Erie.

I know you can do better!!! You claim unlimited fries to sit down in the restaurant, but when you order it through DoorDash, you get about seven french fries and look at this cookie !! This is supposed to be a soft chewy, white macadamia nut cookie, not a burnt offering!!!

🔥🔥🔥🔥🔥🔥🔥 I LOVE this restaurant. For 16 years I’ve been a customer of Max & Erma’s. This restaurant has never disappointed me. I’ve traveled from Potsdam NY to this location. JUST for this tortilla soup.(It is not traditional tortilla soup.) However, NO matter how many states and miles I have to venture. No distance will ever keep me from visiting this restaurant for thee TORTILLA SOUP💛🧡👍🏼👍🏼💯