Dunkin'

Pathetic Food service. Veterans beware‼️‼️‼️‼️Seriously served me burned old, stale hash browns. Lady even told him " the hash browns should have been fresh.." The atmosphere sucks and employee morale is nonexisting.

This is by far the worst Dunkin in the Omaha/Council Bluffs area. They never get mobile orders right. I don't even think they look at them. I asked for extra flavor syrup and I can barely taste it which tells me they do not pay attention to orders. I would recommend going to any other Dunkin. It's worth the drive to make sure you get what you pay for.

Not the best thing I won't be coming back as, we came in to drive through and got up to window to pay we were quickly rushed through before we could set our drinks down and when they finally brought us our food they had burnt the hash browns and no sauce or anything on the bagel sandwiches extremely dry tots were greasy

The worst Dunkin’ Donuts location I’ve ever visited. There were multiple issues from start to finish. One employee was visibly sick and repeatedly coughing into her hand, which was very concerning. There was little to no basic interaction with customers, and I had to wait an unusually long time just to place my order. On top of that, the staff was consistently impolite. Overall, a very disappointing and uncomfortable experience.

horrible restaurant and management, cant keep employees due to improper management, nothing is deep cleaned regularly or thoroughly since certain employees left. current employees have terrible attitudes and dont know how to properly deal with customers, often refusing simple requests and holding up long lines. service lines are often DISGUSTING and never deep cleaned properly. most deep cleaning may not directly affect customers, but the milk, espresso, and coffee machines sure do and are downright horrible (see another review for an even worse pic!). milk machines need cleaned at least every 3 days, provided there are no spills, yet its obvious that hasnt been happening. again, overall disgusting

Last night, my daughter and I stopped for coffee and used the drive through. Unfortunately, the employee who took our order had a noticeably poor attitude, which made the interaction feel disrespectful and unpleasant. We felt rushed and a little upset as well. However, when we reached the window to pay, the younger employee who assisted us was very kind and professional, and she left a positive impression. While we appreciated it. The overall experience was disappointing. This location would benefit from more consistent customer service and employees who maintain a respectful and positive attitude.

Worst customer service i have ever experienced.Employres are rude and seem as if they dont like there jobs. Food quality is mediocre at best. You are lucky if you food comes out hot and your drinks come out correct. I also get the impression that the manger has hired family members.