Red Palace 2

I know there are a lot of bad reviews for this place but my most recent visit was actually pretty good. We were seated immediately and we were constantly checked on by the staff to make sure we had everything we needed. The bulgogi which I don’t order all that much, was the standout here. We ordered five rounds of it and it was delicious! The beef belly and brisket was also quite good and they kept bringing us sides of kimchi and radish paper which was greatly appreciated. Honestly I have no complaints. The last time I came here was seven years ago and it was a horrible experience but I’m glad I gave them another chance.

This place used to be great, but now I understand why their other locations have closed, and I wouldn’t be surprised if this one follows. We were seated before the lunch rush, and it wasn’t busy. From the moment our server greeted us, she seemed rushed and dismissive. She cut me off mid-sentence, walked away before I could finish ordering, and even brought the wrong drink. When our meat arrived, the grill at our table was turned off. It took about 10 minutes for her to notice, despite checking on nearby tables, and when she finally did, she turned it back on and walked away without asking if we needed anything else. Since this is an AYCE spot that was especially frustrating. After we managed to cook one round of meat, the grill shut off again. Another 10 minutes passed before she returned and sarcastically asked whether we wanted it on or off. At that point, we decided to leave and take our business elsewhere. Instead of handling it professionally, she began arguing with us loudly in front of other customers. She insisted we pay full price and tried to add an automatic 18% gratuity…even though we only ate one plate due to the ongoing issues. Very disappointing experience. I would avoid this place.

This place is consistently my go-to for when I want GOOD Korean Barbecue. I’ve been a dozen times and can see myself going for a decade. The service is consistent (with both the servers efficiency, seating times, and FRESH ingredients etc), the price is fair and it’s always an extremely clean and welcoming environment. Jenny, Enrique, William and the entire team are well-trained professionals at what they do and I appreciate that much!

This is by far the worst experience I've ever had me and my wife showed up with my daughter to eat, and the hostess said we couldn't come in with a stroller. I had to go put it back in the truck in the rain. The menu lacks a lot. There is not a lot of meat option for a 22.99 price. Also, the hostess kept circling our table, making us feel very uncomfortable. To be honest with you with the little food that they have to offer. You are better off paying a little bit more and going to Gen Korean barbecue. I don't know what happened to this place a year ago. There was a lot of more meats will never come back.

Great food, but be careful with the tip. Menu says 18% gratuity is added, but the bill shows it as a service charge then they ask for another tip on top. It feels like a trick to get you to double tip. Watch your receipt.

It’s a nice spot to eat. Just be careful to don’t leave double tip ‘cause they charge you 18% in each check.

Arrived more than an hour before closing and was told the restaurant was already closed. No explanation. They turned us away at the door. Didn't even let us come in. There were still people seated and eating inside. I would understand if it was 30mins to close but I was there more than an hour before. Would not go back. Disappointed with my first experience