George D. Yonan Memorial Bookstore

I feel that the rating for this bookstore is unfair. I am a two semester customer so far and have had no issues. I have spoken with staff at the establishment numerous times with no issues. They are very busy, and always are attentive to customers needs. They ship on time, their policies are fair. The price is convenient and high because students need things and it is a way for the company to make money, its business. Think about how expensive things are at a airport, it is convenient and local. Obviously there is alternatives , but this is what NVCC supports, so i support it. If you follow their policy you should have no issues. Make sure you order the correct textbook, make sure you look at everything before you click order. If you truly have issues with getting the incorrect textbook shipped, than just go in and get it in person, once again shipping is convenient, if you want to avoid any issues a hand to hand transaction is the best for you. Companies make mistakes, they do not deserve a harsh review or rating due to one personal issue, think about if you owned a company and made a mistake? It happens, we are all human and times have been tough the past couple years.

Some of the least knowledgeable people I have ever seen. They want your money and don’t care what happens after that. Don’t try to return anything, even if they gave you the wrong book, they will not let you. Reply: I have already been told there is nothing that can be done. Your response is damage control. Do not purchase your books here! Purchase your books from Amazon, and collect your financial aid refund a few months later! Amazon has a return policy that actually makes sense and customer service that will actually help you. THE STAFF HERE WILL INSULT YOU RATHER THAN HELP

Disgusting customer service, buy books outright via shipping or rent from Amazon.

A bit expensive like all bookstores but this one at least gives you discounts.

Helpful, knowledgeable, courteous staff! Great experience!

Friendly staff