HFOS West

Getting a curly cut at HFOS was the first time I’ve had a stylist really cut for my curls and also explain a full haircare routine that works, and only requires once a week maintenance! Also have never had more compliments on my hair! So thankful for Tristany and the whole talented team, Mel has created a fantastic space. I’ve been going back for years now, highly recommend!!

HFOS has been a lifesaver - their blowout package has saved me so much time and stress. I used to spend 40-50 minutes blowdrying my naturally curly hair once a week and it never lasted more than a few days. With the package I am able to save that time (and stress) and my looks last a full week (or longer!) really making it worth the price! The staff is great and knowledgeable and they all know how to give a great blowout! Additionally, Tristany gave my 9 year old curly girl her second ever haircut and she did an incredible job! She is absolutely a curly hair expert and gave my daughter curls that in 9 years she's never had (and she's had some pretty great curls)! Highly recommend - booking online is super convenient (even for me that tends to wait to the last minute to book my blowouts!).

After moving to north central Florida 3 yrs ago, it’s been a struggle to find a stylist. Tristany is amazing with my naturally curly hair. She has a ton of knowledge and you can tell she really enjoys helping people with their curly journey. My hair is finally curling wonderfully and looking healthy. The salon is small but nicely appointed and clean. Everyone there is really friendly.

Overall, I really tried to be positive about the experience I had, but a week after my adjustment appointment, to fix how it looked after the first appointment, I am just not happy with what I got for how much I paid. I was referred to HFOS by a coworker who has gone for a while and never had any issues. I had gone back and forth about booking for about 5 months because their prices were out of my budget and I had my hair fried by a stylist 2 years prior. Since then I had been doing my hair myself focusing on gaining back healthy long hair and dying it at home, but I was up front with how bad the banding and color correction was from the very start. When I finally saved up the money to pamper myself and get it done for my birthday I was so excited. My main insecurity was the banding of different colors in my roots and there was nothing said about not being able to cover them up. Tristany was my stylist and she is very passionate and knowledgeable about curly hair which is great, but I felt like that was the main thing she focused on especially at the end. Almost like trying to distract from the roots by getting my natural curls to show. I was there for 3 hours and the studio was dark so I didn't notice the roots were so bad until I got home and immediately freaked out because she had died my hair darker than it was before so the light orange roots were more noticeable and it was a distinct line. I will attach pictures of before I went in and what it looked like after. Luckily she took my call the following day and fit me in the next week for an adjustment on my actual birthday which was great, but she insisted on using Demi color so when my roots grew out it wouldn't be a big difference, but I wasn't worried about that since I planned on getting the roots touched up to match the color on my ends. Within about 5-7 days the demi color was practically gone and you could see the line again so I went to Sally Beauty and bought permanent color to fix it myself which was under 10 dollars versus $300. (my colleague said she rarely pays more than 150-200 with her stylist and everyone at my work recommended I not go back after seeing it) The salon is cute and chic, but to be honest it was filthy. The workstations did not appear to be cleaned and when I went the first time I was given an open glass of water that was placed on the stylists workstation with hair all over it and touching the water. Hair fell in the cup at one point and it made my stomach turn. The brushes had hair all in them and looked sticky. I was a little hesitant to even write a review because after my first appointment I read all of the previous ones (which I should have done before going) and did not like how the owner, Mel, responds very snotty and rude back to customers that had bad experiences or didn't feel that the salon was the best fit for them. Ultimately I just don't want anyone to spend $300 to be disappointed like I was. I am not broke, but that is just an amount I am a little uncomfortable throwing away when I spent a total of 5hrs getting it done between the two appointments (had to call out of work) and had to fix it myself anyways.

I am a long time client of Melissa’s and HFOS. My two most recent experiences at HFOS I have had the pleasure of working with Gracie. On 12/26 I did a blowout with Gracie for my birthday dinner. She made me feel so pampered and beautiful. Last week, I needed a last minute highlight and I was excited to see Gracie available. She was able to brighten me up while adding dimension. Everything I asked for and more. My hair is so much more lively and much healthier. Not to mention, I LOVE the way she curls my hair. Thank you HFOS and Gracie for a great experience once again 🙂

Visiting for the winter and found this salon. Natasha colored my hair, cut n styled. She was pleasant n easy going. I loved my hair n rescheduled before I left.

I went to HFOS today after a friend recommended them. Jessica is wonderful. I went from mid length to pixie and I love it. Jessica also explained care and maintenance for my new hair so well. It made me feel like she really cares about what she does. 5 stars.