HELA Skincare- Soho

Although my aesthetician was nice, I was skeptical that she had her license to practice. I came in for their signature facial and have many concerns. 1. There is no consultation. You just go straight into the facial and you’re not even placed in a room. 2. The stream water smells of old water and the Hyaluronic facial suction lasted about 5mins and was extremely rushed. Took 0 gunk out 3. Was not told extractions would start and was startled by the random needle entering my face. I think there was more damage done to my skin than heal it. 4. Multiple times throughout this facial I was left alone, hearing chattering in the background. Overall my skin feels a bit hot, red and oily by the end of this rather than hydrated. Will be reporting to the state to make sure everyone is licensed and safe to practice. photo to prove that i was there.

I had a wonderful facial treatment experience at HELA Skincare – Soho yesterday, and I genuinely couldn’t be happier. Iris, who took care of me, was absolutely amazing. She was professional, attentive, and clearly very knowledgeable about skincare. From the initial consultation to each step of the treatment, everything felt thoughtful and well-paced. Her technique was gentle yet effective, and I could tell she truly cared about my skin rather than rushing through the process. The overall experience was relaxing, clean, and beautifully done, and my skin felt refreshed and noticeably better afterward. I really appreciated Iris’s expertise and calm presence—it made the whole visit feel both reassuring and luxurious. I would highly recommend this place, especially if you’re lucky enough to book with Iris. I’ll definitely be coming back.

Absolutely loved my experience at Hebe Skincare! This is one of the most aesthetically pleasing and calming facial studios I’ve ever been to in NYC. I got the signature facial with extractions and microdermabrasion, and it left my skin feeling SUPER refreshed and hydrated. It really helped clear up my pores, got rid of all the dullness in my skin, and gave me a nice glow that lasted longer than I expected. Will definitely come back for another visit 🙂

I had such an amazing experience with Iris! She is incredibly professional, gentle, and truly cares about my skin. Every step was explained clearly, and I felt completely comfortable throughout the treatment. My skin looks and feels so much better after each visit. Highly recommend her to anyone who wants real results!

Loved the facial experience. My skin feels clean, hydrated, and glowing. Very relaxing and professional service. Amazing lash work. The lashes look natural, light, and beautiful. Very comfortable during the session and I’m in love with the results Highly recommend

I had an amazing experience at Hebe Soho Skincare thanks to Ella. From the moment I arrived, she was welcoming, professional, and incredibly knowledgeable. She took the time to explain everything clearly and made sure I felt comfortable throughout the entire visit. The quality of her work is excellent, and you can tell she truly cares about her clients and what she does. I left feeling very happy with my experience and would highly recommend Ella to anyone visiting Hebe Soho Skincare😁

This place is so good. Ella is so good. When after several skin treatments, especially Fotona，I can really feel that my skin condition has become much more stable. The cleansing was very thorough but completely non-irritating, and my face looked very radiant and my pores appeared significantly smaller afterwards. Ella was very professional and adjusted the steps according to my skin condition. The whole process was very reassuring, and I will continue to come back for treatments.