Mokara Salon & Spa

My fiancé and I decided to book a last minute Labor Day couples massage. We had a very relaxing day enjoying the pool and sauna before our massage. The masseuse I had was named Sebastian. He was amazing. The best massage I’ve had all year. I’ve had issues with my shoulder from a previous Injury and you could consider my shoulder stuck or frozen. But today (the day after massage) my body feels incredible. The blood is flowing and my muscles are much more active. I just wanted to say thanks and highly recommend using Sebastian if you need a calm and relaxing experience.

Ok ? This bothered me. I guess I just had a bad experience. I decided to stop in to just use the sauna and relax for the afternoon and knowing I was going to pay to use the facility I did not expect to be charged $75 for an experience that wasn't so pleasant first off taking a sauna most people drink in my case up to a gallon a day just for a 1-hour sauna there was no water available to me and it was very disappointing that I didn't have fresh water to drink howeverI did get water from the sink and shower 🙃 on another note the showers only had cold water it did not heat up to even a warm temperature that was also very disappointing cold showers can be good but not so pleasant when you want to worm up before a sauna. Also, the staff probably didn't recognize that there was construction going on? on the floor above the spa because sitting in the sauna, I heard nothing but hammering and banging and construction that left me with an unrelaxing experience. Upon leaving the spa, I waited at the front desk for 9 minutes before I finally just left. Nobody had come up or responded to me being there at the front desk.🤷‍♂️

Here's a polished and clear version of your Google review while keeping the honest tone and message intact: --- I booked two 80-minute massages for my husband and me to celebrate our 27th wedding anniversary. While I appreciated the thoughtful touches—reserved spots in the relaxation room, a tray with snacks, mimosas, and two 15% off vouchers for future services—the massage experience itself was seriously disappointing. My massage ended after just 50 minutes, and I was escorted out without explanation. Since I disconnect from electronics at the spa, I didn’t realize it had been cut short until my husband came out 30 minutes later, having received the full 80 minutes we both booked. They attempted to "make it right" by only charging me for a 50-minute session, but even then, I was charged $10 more than the advertised price. They added a 10% discount which didn't even equal the 15% off return voucher either. I asked my therapist for an overall relaxing massage, but apparently that didn’t include my feet, hands, or arms. For a high-end spa at the Omni, this experience was a letdown. Everyone can have an off day, but I expected more from a luxury spa—especially when it comes to "making it right." Unfortunately, I won’t be returning or recommending this spa to others visiting the Nashville area. Do better, Omni.

The only reason i am giving it two stars is my amazing massage therapists. THIS PLACE IS WAY OVERPRICED!!!!!!!! $250 for 50 minutes. Usually this costs about $75. Their "spa," is pathetic with a steam room, a bathroom and shower and a "relaxation room," consistijg of a few couches and some water. Spare yourself from wasting a ton of money. The front desk staff incessantly talks to esch other about nonsense while ignoring you, the toilet bathtoom smelled like fecal matter and the urinal!!!! The urinal was plugged up and overflowed. This place is maximum price for minimum quality. Terrible. 😣

We recently had the 90 minute couples massage at the Molara. The environment was very relaxing and pleasant. My wife and I have been fortunate to have had massages in the past. The massages Mindy and Carol gave us were one of the best we've had. You could tell they knew what to do and how to do it properly. Nashville is too far for us to visit regularly, but if it was closer, we would be regulars at Molara. Thank you again Mindy and Carol.

My deep tissue massage with Jackie on 5/18/25 was excellent. She was on time, professional and courteous. The reason I took 1 star away was because I was not informed of the service charge they auto added to my bill. This additional charge covers the front office staff and cleaners and a small portion goes to the service provider. I wanted to give Jackie a good tip because she was great but I didn’t know how much I was already giving her thru this surprise charge. So I paid an extra almost $50 for my service. Wish I’d known before. Good thing the masseuse was top notch! Please do more to make me aware of these extra charges before I have my service. Thank you

I just had the best massage of my life here with Jackie. She had a passion for what she does and it shows. Seriously THE BEST I have ever had. She may be tiny but her strength and technique are top notch.