The Palms AVEDA Spa

Booked an 80 minute massage, it was incredibly relaxing! With any service, you also have access to beach and pool area, plus the full spa experience, including steam room and resting area. Pricing is pretty good, definitely will be back next time!

First spa experience and it was wonderful. 50 minute couples massage followed by a 50 minute facial. Felt very refreshing and relaxed afterwards. Very attentive, friendly and knowledgeable staff. I saw reviews about the size of the spa. This is a smaller spa. In the relaxation area people walking could possibly see you. But honestly I don’t think anyone is really paying attention. Omy done my facial and she was amazing. Overall I was impressed by the whole experience from start to finish.

My appointment was for the hotstone mani and pedi. As soon I went there, everyone was so nice. I went to the zen room to relax and got water before they came and got me. Omy, was the person who did my mani and pedi. I asked her what color was great for Miami. She pointed out a few colors. I went with pink and light green. I think its very Miami colors. If not, its okay i loved the colors and it complemented each other. Reminds me of the movie Wicked. She did an amazing job. The only one issue i had was the hot stones. I wish it was like a massage. The hot stones were super light touch. I'm used to the aggressive massage. Its okay, overall experience i enjoyed. I think next time I'll so something else and I won't do hot stone. She offered a drink. The mimosas were good. The tip is 21% which they included when checking out. The price is reasonable, same as Texas. I'm happy with my mani and pedi. Go to Omy, and book with her. She also does facials

I’m giving The Palms Spa a one-star review due to an extremely disappointing experience. I’ve booked through ResortPass many times, and typically, they call to confirm. However, when I called today to confirm my two massages for tomorrow, I was told they couldn’t accommodate me. They claimed to have left voicemails and texts, but I received nothing. I have only one phone number registered with them, and I never got any communication until I called them. The voicemail came only after I reached out, and now I’m forced to cancel my appointment. Additionally, the receptionist was incredibly unprofessional and rude. As someone who’s worked in the service industry, I know that they should be able to accommodate customers and offer alternatives instead of canceling last minute and being rude. It’s also frustrating that they lied about contacting me when they didn’t. I’ve been a loyal customer and even created content for them because I loved their massages and services. This incident has truly changed my view, and I hope they improve their customer service.

Booked the couples massage, once you arrive you forget your in Miami because of the service and the aromas , the therapists really make you relax and feel comfortable. And for the price it’s a no brainer because you essentially get a day pass to the beach and pool included with your massage. Definitely coming back

I went here for spa month and Omy did a wonderful job on my hydrating facial. My skin was glowing after and she had a very gentle and relaxing touch to the point I fell asleep! The spa also allowed me to use their relaxation lounge, pool, and beach with chair/umbrella which was a wonderful touch. The spa space was clean and well kept and the front desk staff were kind. Highly recommend.

Have traveled 27 countries, visited many award winning or top 10 spa in the world, but it was quite challenging to find a great massage therapist in US. So glad I went Aveda Spa and had Julia!! The high quality, very professional 80 minutes aroma oil massage healed my body and soul❤️ Definitely recommend this spa to anyone who stays at The Palms hotel or not, you won’t regret it! The therapists are so friendly. One thing could be improved is when you book online, wish I could pick female or male therapist and avoid any misunderstandings and save each other’s time. Thank you Julia! Really wish I can have your awesome massage again!