Kool Smiles Dentist

They made me wait 2/3 hours and then told me they couldn’t see my 12year Worst dentist

I had a really good experience here. I finally found a dentist that my son will enjoy. He was super nervous and scared but the staff were so kind, they made him feel calm and he was able to get through the appointment. My appointment was for 130 and I got there close to 1:00 pm just so I made sure I had time to fill out paperwork since it was our first visit. We were there no more than an hour really. Once I completed the paperwork, within about 15 minutes they called us to the back. They have seating in the back for parents and its really open and bright back there. A lot of kids were coloring and received gift bags while they waited which is a nice touch. The techs work together to get the patients in and out. The only thing is that the doctor is so busy that you have to make sure you voice your concerns or ask your questions. She was very nice but with all the kids in there she was busy but the techs make up for it. The office staff were pleasant as well and answered all questions that I had. We will definitely come back.

The staff was very friendly. I was able to get seen very quickly, they made sure that I was comfortable and content while I received a fill-in. All my questions were answered with satisfaction and I didn't have any issues while getting the minor surgery. I would definitely come back and recommend them to friends and families, because they care about their patients and work.

They were very pleasant.... Got us in and out in a timely manner. One gentleman stood out to me he macs sure we had everything and my son felt safe... Brandon Harvey, great job young man. Talia Ames, our dental assist was very knowledgeable, caring about my sons procedure. Enjoy bringing my children to people who, not only like what they do but, do it with passion.

They did an amazing job with my boyfriend. This was his first time and Cassandra was great with him and made him feel really comfortable. He is definitely coming back and I am I am bring my daughter too!!!

Special thanks to Chris and Cassandra. They were extremely professional and quick. Chris had the schedule running smoothly and on time. Cassandra was patient and kind to my son. She took her time and educated my child regarding proper flossing. Thanks again everyone. Keep up the great work! 5 star employees.

The experience with the staff at the broadway location in East Baltimore is always pleasant and patient. I have two toddlers and they always act out when its their turn to be seen but their staff always come together to help as best as they. Um, dislike is sometime there can be a wait but its only when children are like out for holidays or seasons and they do have that little play area to keep the children occupied so that's very helpful for as a parent. they do good work