Hot Topic

Absolutely the worst Hot Topic I've ever been in. The vibe was completely off. It was just like a regular department store 🙁 definitely not the Hot Topic vibe that has always been. The lights were on & bright, the music was weird and just the whole store dynamic seemed very basic store next door, hopefully its just this location and not the new norm.

It was cool little one for Tyler text and it was different looking then most hot topics

Tash was very helpful with everything! Tash knows all about the new biggest next thing.. Great customer service very friendly awesome smile.. I will shop with Tash again at Hot Topic!! Go there and ask for Tash see for yourself..Thanks Tash

Taj was very helpful and patient when finding my item in inventory. Great experience. Give him a raise.

Accepting of everyone and always helpful. Great customer service 100%. Top store because of the staff. They have a great in store selection, but we also like how you can order online and pick up in store if they don't have your size. Plenty of anime, collectibles, clothes, and other cool stuff.

Didn't get the manager's name when we came in on evening of black friday,but she was VERY SWEET, Funny,and Helpful! Give her a RAISE!

We went into the Broadway Square location mid afternoon while there were three girls working. No one greeted us when we walked in, asked if we needed help, or said anything when we left. Instead, they chatted with eachother the entire time we were in the store. Customer service is definitely lacking at this location.