Loli & the Bean

My son and I had such a wonderful experience at Loli and the Bean this past week! He just turned 11, he’s autistic and visually impaired - the staff was so attentive to him and welcoming. He has been wanting a permanent bracelet for quite some time; the staff let him feel each chain for his bracelet to ensure he was perfectly happy with the one he picked. It was a very sweet experience and we will return ! Thank you all who was involved!

I tried to purchase some baby clothes today and stood at the counter for quite a while waiting to be helped. There were three girls behind the counter wrapping orders and talking among each other. None of them acknowledged me even though they made eye contact with me. I don’t mind the fact they were busy, it’s the fact they blatantly ignored me and never asked if I needed help. Definitely not returning.

Loli & the Bean is my go to store! Beautiful thoughtful gifts for everyone. The girls are always so helpful and polite. I love the gift wrapping too! Thank you 🩷

The Best shop in town to customize anything you want. Outstanding customer service, and reasonable prices. The results were amazing, and even better than what I expected.

I had an extremely disappointing experience at Loli and the Bean. The staff were incredibly unfriendly, and the owner was outright rude. The quality of the clothing available is very poor and not worth the price. I would not recommend shopping here. I try to only shop locally owned, and the experience here was so disappointing. There are better boutique businesses with better and higher quality products available in Tallahassee- shop there instead.

First time going into the store and couldn’t properly enjoy shopping because everywhere I went, an employee would not take an eye off me but definitely didn’t ask if I needed help with anything. Just because I am not dressed like the clothing they carry does not mean there is any less in my bank account. Their unconscious bias is unbelievable and they need to do some serious self reflecting before owning a business open to the public.

They have lovely things and the employees are very sweet and helpful, but I purchased a pair of earrings only to find them on the manufacturers website for $25 less on the same day. Because they don't accept returns on accessories I am stuck feeling like I overpaid. I Emailed them about it but didn't get a reply :/ I probably would have shoppd here a lot more if This hadn't happened.