FYE
FYE is located in Niles (Usa). Featured in the k-pop stores category, it has a rating of 6.5. Check all the details here.
Features and services of FYE
Service options
- On-site services
Accessibility
- Wheelchair-accessible car park
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Customer Reviews
FYE has a rating of 4 out of 5 based on over 163 reviews on Google
Would be a good place but they will sign you up for VIP monthly subscription without your knowledge... I would check bank statements if you have shopped there before.
They have a discount card but you have to pay a monthly charge that I was never told about. They just start charging your bank card that you made your purchase with. The clerk NEVER said there was a fee, made it sound like a discount, award card. Will not shop here again
I don't see to many of these stores around anymore, they aren't what they used to be with their countless shelves of music to choose from, but it's worth a visit. They do have some pretty unique items from popular movies and TV shows.
The return policy for sale items at FYE is absolutely absurd. On more than one occassion we were unable to return or even exchange items received as gifts because they "may" have been sold on sale buy one get one free and "could" have been the free item. Any reputable store would split the cost of the paid item between the two. This is extremely poor customer service and just plain bad business. With so many easier and more convenient shopping options it's actually a pretty risky choice. We will NOT be spending our money at FYE in the future and will be encouraging our family and friends to shop elsewhere as well.
I love the store and what it provides, they have plenty of variety and pop culture to be seen and held. Although, me and my friends tend to stay away from this location due to the male sales associate. Overall he makes us feel uncomfortable and not want to enter the store, it could be some social anxiety but I feel followed and talked to 24/7 of what I’m looking at. The first time I saw him I complimented his lanyard and he insisted he had a girlfriend? Not sure what that had to do with anything but okay? It’s just the hint of attitude and uncomfortable air that I stay away from this location unless the two girls are working, they’re so sweet, greeting us and making sure we’re okay then minding their own business. I honestly feel hounded and kinda degraded when I’m in that store. But this has nothing to do with the things they sell or the views of FYE, but just a customer speaking up for myself, three other girls and even some of the workers.
FYE is dead and has been dead for years. Overpriced beyond belief. Weird out-of-season stock. It's almost like they are trying to be Hot Topic from 2007. Plus their "deals" are always really weird, like "buy two hats and pay double on the third but here, have this expired white chocolate reptar bar that we promise was gross even before it expired." And they seem to only employee douchebags who overshare the most absurd details of their existence while they type in your email. This store just needs to die for good and join Circuit City in retail Hell.
Preordered a CD once about two weeks before the release date and made the required $5 deposit. Came in to get it the day it came out and they said they had no record of my preorder. I even asked them if I would need my receipt and they said no so I didn’t keep it. Not sure how you can have no record of taking someone’s money in your system. If it’s not in the system then where is it and what did it go towards? Never got my five dollars back even after arguing with them for five minutes so when I do I’ll change my review.
Information about FYE
Address
FYE is located at 5555 Youngstown Warren Rd Unit 402, Niles, OH 44446, United States
Phone
The phone number of FYE is +1 330-505-9546
Website
The website of FYE is: fye.com
Business Hours
Monday: 10:00–21:00
Tuesday: 10:00–21:00
Wednesday: 10:00–21:00
Thursday: 10:00–21:00
Friday: 10:00–21:00
Saturday: 10:00–21:00
Sunday: 11:00–18:00