Middlesex Music Academy

An excellent place! Fantastic, friendly people who have deep understanding about music and instruments. I was treated very well and they accommodated all my needs. Prices are very manageable as well. Always happy to be there.

What an amazing place - a true heaven. They carry all kinds of musical instruments, and I particularly love their guitar collection. Matt, the owner, is really knowledgeable and friendly, so if you are someone like me who does not know what kind of instrument would work best for your needs, go talk to Matt and you can thank me later. 🙂 I have bought a bunch of stuff already from here and will be returning. A big thanks to the staff!!

Love the staff and selections of instruments. I’ve gotten repairs done there with my old drums and my guitars and they have the best expertise when it comes to repairing instruments. Bought my first guitar since 2009 from there and I absolutely loved the feel and playing it. Matt and Jim are awesome.

Stopped by for a new pack of tenor sax reeds for myself and a few things for my wife. On the store radio was Billy Joel's "Just the Way You Are". I joked and said that after this purchase I'll play the iconic alto sax solo when I get home. A staff member without missing a beat started complimenting the great Phil Woods and his amazing ability to shred his alto. I was surprised, pleasantly, and I will definitely be coming back for all my music needs, maybe even just to chat about Phil Woods.

I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!

I've been a patron of the Middlesex Music Academy for over a decade. This is the place. THIS, is the place. If you're looking for a tutor, repair or an expert opinion/guidance about music, THIS, is the place. You are not going to get the same care or interaction elsewhere; THIS, is the place. For instances, their "repair guy" Joe Stereo, is the best. I have trusted him with my most beloved gear and he has treated my gear as if it were his own. He is aces. He's always gone above beyond the call of duty in every conceivable way. Joe has worked on more than a dozen of my instruments and I have never been dissatisfied in anyway. Matt, the store proprietor, is a seasoned musician. He and his dedicated staff are generous with their knowledge and willing to work with anyone on any budget or otherwise to achieve their goals. I can't say enough about this homegrown and beautiful establishment. The bottom line, if you're looking for a music store where you can build a lasting and worthwhile relationship with, then look no further than the Middlesex Music Academy. THIS, is the place.

Yesterday we went in to rent an instrument for my 4th grader starting band and I can’t speak enough on how smooth and easy the process was! When we walked in we were greeted by Jim, who immediately knew everything we needed and even our band teacher by name (impressive!). Our son can tend to be a bit shy but the charm of this place seemed to make him feel right at home! If I had to I would say the whole interaction took all of about 10 minutes and we were on our way. Definitely recommending this place to anyone I know looking for help with an instrument, thanks again!