Duals Natural Herbs & Teas

Have been going here for a few years now, the vibe has definitely change. The quality of customer service is dropping, which saddens me. Hopefully they can get KIND people working the front.

This place doesn't deserve even one star. I placed an order on August 19th. I was recovering from an injury so I could not get to the store in person. I received a message that the package had been delivered on August 27th, but as of September 11th it had not. I eventually received and opened it around September 17th - except, the contents were nothing I had ordered, and the packing slip had someone else's name on it and listed the items I had been sent, not the ones I had ordered. I immediately wrote to the company explaining this, and asking that they send me my original order. I asked that they overnight the package at their expense since I had been waiting so long. My email was never answered. No new package has been delivered as of September 23rd, either. I just cancelled the charge through my credit card company. Bottom Line: These people are scam artists, not merchants. Stay far away!

One of my favorite stores in NYC. They sell Lion’s mane, chaga, rare mushrooms, rare spices. They have Indian candy, Indian brands, Asian brands. They do have fresh produce which are exotic herbs, rare vegetables and fruits. After doing some research I do know their rare spices and medicinal items are sourced mostly in China which aren’t guaranteed organic nor free of heavy metals. With that, research what you buy and consume. I still love this store even after researching their products. Still my mushroom jackpot. I come here for most of my spices and incense. I love they’ve been low key and casually maintaining their business for years without selling out and keeping the respect of chefs and staying true to their cultural backgrounds by keeping the store filled with new exotic spices from Asia instead of exotic spices from Los Angeles.

Great location for spices, loose tea, and general groceries in Lower Manhattan. They offer a discount if you use cash and have a great reward program (5% off on your first purchase if you make an account with them!) Will definitely be returning for bulk spices!

This place is fantastic. I’ve been a customer for years, and have tried everything from their delicious house-made vegan mango lassi, fresh fruits, and incense/herbs/spices. The selection is top notch, high quality, and you won’t find fairer prices in this area. Extremely nice staff as well. Grateful for this local mainstay!

ALERT ⚠️ they sell expired stuff. I have been visiting this store for over 2 years now. I am writing this review now because enough is enough. They sell expired food items and remove/hide expiration dates. This has happened with me couple of times. I bought roasted nuts ..so expensive.. and I had to throw all of them away. This was same case with many other food products. It is so expensive as well almost 4x the market price and it pains to throw food away. Be careful if you buying from this store

This place blew me away! Not only do they have herbs and spices, but lots more! Teas, dried mushrooms, incense, candles, food, beer, and wine as well. They also sell perfume/ scented oils by the ounce. If you're in the area, check it out!