Inc.

Alejandro is the worst receptionist imaginable. My daughter was fired from this office for "missing" appointments that have valid hospital records. When I asked him to inform the doctor of this he said "no I will confirm with the doctor only what is written in our system". 1st appointment he stated they have in the record that my daughter was in the emergency room at Hasbro 11/10/21. The next date listed is 7/21/2022 which is her brothers date of birth. He is also a patient there so I told him to pull her brothers chart and they will see that. I remember calling on 7/20/2022 to tell them that I was in labor and she would be missing her appointment. The receptionist is claiming I "confirmed" the appointment the day I gave birth. Any woman or mother will know that’s not even logical. 12/13/23 the office called me and cancelled her appointment I believe they said it was due to switching receptionists and that they overbooked and didn’t have a doctor in office to see her. We rescheduled it, not my fault yet they counted it as a missed appointment. I asked him to inform the doctor of the scenarios and offered to bring in records as proof and he was refusing and said he will only tell the doctor what they have in their system. He even said "I can only confirm 7/21/22 is your sons birthday not that you were in labor" like sir please. That is absolutely absurd. His customer service is terrible. I asked to record the call after refusing to give me any confirmation that he noted the call, the receptionist said he did not give consent so I can not utilize a recording but Dr. Sheila Brijade DDS, MS please check your phone records from today 8/29/25 to listen to a call that took place at 1:10pm to clearly hear your receptionist refusing medical records.

I love the staff, everyone is always super friendly. My kids love coming to this office, they enjoy the cartoons, talking to the staff and can’t forget about the stickers lol.

It was our first experience at this place and we loved it! The whole environment is beautifully decorated, and the TVs show cartoons, which really helps keep the kids calm and entertained during their treatment. The dentist was very patient and had a calm, gentle voice that made my son feel relaxed and comfortable with everything that was being done. We had a great experience!

Never bringing my niece back. They treated my 3 year old princess HORRIBLY. The dentist was so rough with her and visibly upset that they had to do work on her mouth. My poor niece was crying and screaming in the chair. Mouth pain is a lot for an adult, I would expect more patience and better customer service when it’s a 3 year old in that chair. She is traumatized and cried so much begging not to ever go back. This was her 1st dental experience and I have no words. So traumatizing and I would rather have paid out of pocket and brought her somewhere else had I known it would be like that. I will never bring her back.

After a year of horrible service I finally decided to leave and I’m never coming back! Do not bring your kids here! They are absolutely rude and rough with the kids. It’s impossible to get an appointment and you do get one, everything is rushed because they overbook to make money. Horrible horrible.

My sister took my 3 year old nephew there. The lady cleaning his teeth was absolutely terrible to him. She yelled at him when he cried and after he said he was scared and was choking, she was extremely mean to him! If she doesn’t like kids then she shouldn’t be working with children. Honestly, none of the people that work there look like they like children at all. She also made his gums bleed and yelled at him when he cried because of it. Three year-old cry that’s what they do instead of trying to comfort him and making him feel comfortable in an office that a lot of adults hate going to, she made a child even more afraid of the dentist then he already was!

What a joke of a dentist office! "Fun Smiles" they should be called "Money Smiles" because that's all they care about. My three-year-old got anxious during her dental appointment, which I expected because, hello, she's three! But instead of being understanding, these so-called professionals slapped me with a ridiculous $50 fee just because my kid cried a bit. First of all, if your office is supposed to be fun and kid-friendly, shouldn't you know how to handle a child's anxiety without robbing their parents blind? This place is more interested in making a quick buck than actually caring for their young patients. And let's talk about the atmosphere. It's anything but fun. The staff barely cracked a smile, let alone tried to make my child feel comfortable. It's like they're allergic to happiness or empathy. Save yourself the headache and the money. Avoid Fun Smiles at all costs unless you enjoy being ripped off by heartless dentists who can't handle a nervous 3 year old.