Hydro-Spa Outlet

Jake was very professional and knowledgeable. Thank you Jake for helping us pick out the perfect spa for us.

We recently purchased a Jacuzzi for our home from Hydro Spa Outlet, and we could not be happier with our experience! From the moment we walked in, the customer service was exceptional, especially thanks to Peter. He was incredibly honest, patient, and knowledgeable, taking the time to walk us through all the options and helping us choose exactly what would work best for our home and our needs. His guidance made the entire process smooth and stress-free. Hydro Spa also handled the delivery and installation, and they did an outstanding job. Everything was done professionally and efficiently, and the spa was up and running in no time. We’ve already been enjoying our new Jacuzzi every single day with our family, and it has truly been one of the best additions to our home. Highly recommend Hydro Spa Outlet for anyone looking for great products, honest guidance, and amazingservice!

My experience with this company was AWFUL. Basically, I bought a Sundance Spa in 2021 and I had a problem with it. They showed up, diagnosed and said that they won't fix because I bought in West LA. They said: Call the store you bought it from. Here's an example: I have a BMW that I bought in Valencia, but I service in Calabasas. What is the actual problem with them since they ARE the Sundance Authorized Retail in my area? Just bad business, rude and zero respect. Go to Pacific Spa in West LA. So much better and Greg is a gentleman.

So. This is a very nice group around a long long time. I was considering digging deep and getting one but.....I went to Facebook and saw a gentleman Jake Sabat...I'm assuming it's the owner or advertising like 5..6 ads for spas..swim spas at 4k...4k Everything is 4k. Then ...I kind of got pissed off. Seems kind of careless they are running mooch ads on fb. I mean I didn't even know they were doing anything at 4k Ok Jake. U got my attention. Now actually deliver on something at 4k Yeah. Didnt think so ..... Do t try to reinvent yourself to grab people's attention if u can't really deliver. Not good.

I bought my hotub in 2020 and i have had a few issues and when I have callled, they send someone out right away and fix the issue. Recommend this business 100% if ur thinking of getting a hottub.

Very professional, very responsive, and very helpful. Highly recommend them.

Very knowledgeable and helpful staff