Phoenix Chinese SPA

I had an amazing time here! The atmosphere is great and the massage therapists are very welcoming. Lisa did an excellent job making sure I left relaxed. Thank you!

Very bad smell in this place. Not very clean or relaxing, I felt more tense than I did relaxed because of the smelly towels they provided and the bad massage they gave. Worst massage I’ve ever had.

Great massage, felt amazing afterward. Masseuse was very kind and make sure I felt comfortable. Will 10/10 be coming back.

I go get massages all over because I travel for a living. This was the worst I have ever experienced. I just wanted a simple foot massage. I had a man as the masseuse. He didn’t use lotion or oil. Literally felt like he was ripping an burning at my skin. He wiggled my toes more than he did anything. It was so bad that for the first time ever, an I go weekly to get massages for years now, I just had him stop. I would not recommend anyone go here for a massage or at least if you do not with the man therapist.

Very unprofessional. Dirty looking inside. Had to repeatly tell girl not to message so hard. At end of massage she had the nerve to ask for a bigger tip than what I gave her. I personally thought she was lucky I gave any.

Great massage but even better customer satisfaction! Coco was diligent with making sure all my needs were met and went above and beyond to make sure I would leave happy!!! I'm so relaxed it was amazing. So I came back today because even tho it was a great massage yesterday I was still kinda tight(I carry stress in my shoulders) so I thought I should go for another I had coco this time and let me say I'm in heaven these beautiful ladies have saved my life by taking all this pain away from me! Thank you Coco your hands are a God send and I'll never be able to thank you enough I will be back very soon!!!!! Everyone should come here!!!!

The environment when you walk in is old and dingy looking. Their credit card machine wasn't working so I had to use their ATM in their lobby. The massage was not good - the woman basically just rubbed back and forth on my back the whole time with very little focus on any specific muscle. This was hardly the worst part though. I frequently get massages at many different venues and this was by far the most uncomfortable I have ever been. I was covered with a very small towel and to say "covered" is being generous. It may as well have not been there most of the time. Then at one point I lifted and turned my head to cough and there was another woman just standing there watching me get the massage. Neither of the women in the room addressed that she was there. It was extremely uncomfortable and unprofessional. Now, instead of feeling relaxed, my muscles feel even tense because that whole situation was unsettling and very creepy.