Valley Hot Spring Spas, Swim Spas & BBQ Islands, Murrieta

We are very happy with our hot tub. Jose at Valley Hot Springs in Murrieta is amazing! He's very knowledgeable, helpful, professional and has exceptional customer skills. I recommend checking out their products to see what's in store for you!

Very helpful staff and excellent customer service. The purchasing, delivery and set up process was smooth and simple. They even helped refer me to an affordable and experienced electrician for wiring and installation.

Our hot tub quite working after 18 years, and we can't live without it! We went to Valley Hot Springs to get a new one. We had a new hot tub within two days delivered and installed! Ozzy helped us get the new spa and he was so knowledgeable and helpful on getting us the right one!

We did a test soak at the Valley Hot Springs Spas in Murrieta store and loved the powerful jets and the ease of use. We bought the Hot Springs Flash 6 person spa (saltwater system), which was delivered in 2 weeks. Diane was our Sales Rep and she was very patient with us and answered all our questions. She mentioned that they do not do any electrical work/installation for the spa, so we had to do the circuit breaker (GFCI) ourselves. So make sure you know all the facts before you make purchase. You would need a professional Electrician to do all the electrical work if you are not buying a plug n play spa (110V). We used to have a plug n play spa and it is not as nearly as powerful as our new Flash. Once the Flash hot tub arrived and we hooked it up, it was working great, very powerful jets and the interior/exterior LED lights are amazing. Overall, we are happy with our new saltwater hot tub and enjoying it every day. Already see a big difference with our health and our skin is super soft thanks to the saltwater. Highly recommend!

I don't usually review products or a business, but I felt I should fore warn anyone thinking about buying from this company. I bought my Flash spa in May of 2021. I have nothing good to say about this company. It was all about selling the unit and on to the next customer. I was told that after the spa was placed, they would send someone to show how to maintain and operate it. Never happened. I have owned a pool in the past, so I was able to get by. Six months later the trim started falling off of the corners and the sides started separating. I tried calling, it went to voice mail and I never received a call back. Tried emailing and the same thing. I ended up going into the store with pictures in hand and was told they would take my information and a tech would be sent in 2 months. I patiently waited and nothing. I went back to the store and was told that the parts were back ordered. The spa needed someone to reattach the parts that were lying on the ground. I told them that they needed only to be screwed in like the front panel. I was told that could not be done and if I did anything it would void my warranty. It has now been 1 year, and I have not heard a thing from these people. Worst company I have ever dealt with. They only care about the money. Beware!

Gabe was very helpful and informative with our questions. We unfortunately had to wait 6 months to receive our spa… COVID caused the back orders.. Si we totally understood why we had to wait.. Then the day came that they delivered our spa! We were very impressed with the delivery team. They were also informative. Told my husband how everything works and showed him everything as well. Thank you Valley Hot Springs Spas

Bought out spa here, our 1st time having one. They made it so easy! Great service, great selection, and great pricing. Hooked it up 3 nights ago, and my wife has been in each night.