The Spa Simply Skin

5/22/25 Review is based on my booking experience and for the massage session my husband received. I was so shocked to hear about his experience as they have such high ratings on google! We received a very sweet gift from our friends from out of state to try The Spa Simply Skin. This was gifted to us in May of 2023! First off, It’s so very difficult to make an appt online. We both work full time 8-5 and there simply aren’t many evening appointments available online M-F. Weekends are limited as well on availability. I did call a couple of months ago to see if couple massages or 2 at the same time were available and they referred us to book online as they tend to "book up and have limited availability". The person that answer was really nice but seemed distracted. She said that I could try checking for cancellations as well as the site has the most up to date availability. Fast forward to this week! I saw there was a 5:15pm appt (only one avail through August) avail for today (must have been a cancellation or last minute adjustment), I booked it for my husband a 60 min hot stone massage. I was not able to go since there was only a 1:30 slot avail and not another at his time slot. Nevertheless I was excited for him as he likes a good deep pressure massage with hot stones to relax afterwards. We were sent a few text messages to confirm and answer questions on pressure, medical conditions, etc. we shared we wanted firm deep pressure. Upon arrival, it looked like a converted office building as seen in pics. No one was at the front so he waited for a few mins. When they came out, they asked him if he was picking up something…lol…um no I have an appt. No introductions, just took him to the waiting area behind the screen walls. He was then taken into a room (on the right) and he said decor was ok. He was asked what areas does he want her to focus on, he shared lower back. Assuming she read the submissions we submitted on the questionnaire, he proceeded with his session. Throughout the "very gentle" massage, the therapist did not once check on how her pressure was at all. Similar to another Yelp review posted, he was applied lots of oil and lotion but no pressure of any sort was provided. The only thing that was descent of the session was the hot stones moving around. She lifted his arm up and down but didn’t massage or stretch his arm out at all. It was $125 massage session with no massage and lots of lotion and oil and some heated stones to move around. 😳 The other mention he shared was that the massage bed/table has a defect with the headrest. The headrest popped down (2x) quite loudly, so his head was in an awkward position for half the session and the therapist didn’t say anything at all. She kept rolling her hands in a stop and go motion. Can’t tell if the place where you put your face was worn out or what but he felt the metal framing with no cushion at all making it uncomfortable. My husband isn’t confrontational in anyway when it comes to these kind of things. The therapist asked at the end how it was and he said it was good (facepalm). I asked him why he didn’t say anything and he said he didn’t want to make her feel bad and just wanted to leave. And with all that, yes he still tipped. When he came back, I excitedly asked how it was and he said he never wants to return … ever. It’s just not his kind of massage place that he would want to go back to. There was no pressure and the therapist didn’t relieve any knots or help massage his lower back in anyway. Maybe evening appts are at the end of the day is just not their thing?!? I still have my massage gift to book…eeeeekkkk! Maybe I’ll try a different therapist and see if it’s better! Welp, I’ll keep everyone posted if I get an appointment in! 2 stars for hot stones working, and parking ease.

Elena is AMAZING. I took my daughter for a teen facial after reading reviews. Elena was worth the 4 month wait. She was great at explaining the process prior to starting. She educated my daughter on how to properly care for her skin, suggested some basic OTC products to use. Will def take my daughter for routine skin maintenance. My daughters face had such a drastic improvement even the next day! Thank you Elena!

I am use to going to clean,relaxed spa places. Places in which one can have a glass of wine or tea along with a snack. Or the option of sitting in a steam room. Since moving from Vancouver,BC to Sacramento it's been difficult to find a place of equivalency. That along with nice features there's a more modern decor. Simply Spa has most of what I seeked and is my favorite so far!!! They offer a really nice robe, along with slippers to change into. Have a nice seating area where tea and snacks are offered. They give a warm neck pillow (that actually looks nice and goes with the whole atmosphere they set). They have soft melodies playing and the rooms are just so nice, clean and modern with decor. Not like other sketchy massage parlors I've viewed online. Def must try!!! Jennifer is so kind and polite, I love her personality.

Love Elena's beautiful relaxing spa atmosphere. Her sweet , detailed professional attitude. Her facials are effective and relaxing. My skin always feels great after my services.

The Spa Simply Skin is a beautiful place with amazing services! My skin was looking dull and dry. I called to discuss my needs with Elena and she recommended the Iluma Illuminating Facial. It was a great experience and my skin was glowing! I enjoyed the relaxing retreat and appreciate Elena's knowledge and professionalism. I will definitely return! Highly recommend.

My facial was specialized to my skin needs and Elena is both a lovely person and very skilled. I love Spa Simply Skin and have consistently loved my experiences there. Highly recommend and will definitely make an effort to come regularly because it is worth it!

Elena is simply the best. This was the first facial I’ve had in two years because of COVID, but I knew she would have protective protocols in place and I felt 100% safe. Plus, the shoulder, neck, hands and feet massage are divine. Highly recommend!