Pause South Bay

I’ve never been to a wellness spa, and this just set the bar very high. Upon walking in, everyone was cheerful and welcoming which put me at ease because I really didn’t know what to expect. I was given a walkthrough of how the Contrast 60 worked and it was one of the best experiences I’ve had. I had just come from the gym, and usually I can feel my knee until the next day, but the combination of the cold plunge and sauna genuinely helped my knee feel so much better. Can’t wait to go back honestly, I’m already planning my next session and I just left!

I had such a great experience at Pause! From the moment I walked in, the receptionist, Cass, made everything feel effortless and welcoming. She was warm, patient, and incredibly helpful with answering all my questions. You can tell she genuinely cares about the clients and keeps everything running smoothly. It’s rare to find someone at the front desk who sets such a positive tone, but Cass truly does. Because of her, the whole visit felt comfortable and stress-free. Highly recommend this clinic—and definitely give Cass the recognition she deserves!

Amazing Recovery Experience! First session What an experience. I did the hot and cold contrast session for an hour, followed by 30 minutes in the compression boots, and it was incredible. The whole space at Pause Studio Southbay has such a calm, clean, and modern vibe, perfect for unwinding and recovering. Andy and Abril were very accommodating, as was the rest of the staff everyone made sure I was comfortable and taken care of the entire time. As an ex-athlete dealing with ongoing knee pain, I noticed a real difference after my session. Even my physical therapist mentioned during my scraping session that my knee/quads felt a lot looser. The ginger turmeric tea at the end was the perfect finishing touch. I’m definitely adding Pause Studio to my regular recovery routine, I highly recommend it for athletes or anyone serious about feeling and moving better! Second session I did the cryotherapy for 3.30 mins, lets say it was a tad chilli, but I like this better than the ice baths I used to take after games. I followed that by the float which was such a relaxing experience, I felt my self dissappear and sleeping on water felt like an accomplishment. I can not recommend this facility enough, please check it out your mind and boy will be greatful.

I booked a float, but it was my first time and I ended up getting water in my eyes (the salt water stings so much!). The team was super gracious, gave me a refund, and let me wait for my partner in a leg compressor machine with some tea and it was super relaxing. Handled my issues extremely well with honestly the best customer experience I’ve had in many months.

This was the first time I’ve ever experienced a sauna/contrast therapy. My goodness! I’m renewed dawg. I feel like I can run thru a wall rn. The entire team was so warm & inviting. Can’t wait to return honestly.

I wanted to share feedback regarding my recent visit. It appeared that there may have been a change in management. During my appointment, Nurse rudely asked me to move from the private area set up for the Normatec and IV treatments and instead sit by the door on a waiting-area chair, placing my legs on a coffee table for the treatment. These chairs are intended for the waiting are not comfortable or meant for receiving treatment. As a result, I chose to leave and did not receive the treatment. I wanted to share this experience as I hope it can help maintain the quality and professionalism that clients expect.

I loved this place makayla, cassidy, and the rest of the crew are the best and sweetest people. I have experienced the best hospitality and customer service from this amazing establishment. The mangers must love these two girls.