EuroPhoria Medical & Personal Spa

Michelle is awesome! She gives the best facials and always makes my skin look and feel amazing. She’s professional, knowledgeable, and truly passionate about her work. Highly recommend her if you want great results and a relaxing experience!

I’ve been getting prenatal massages from Margaryta for a few months now & she is literallllyyyy the best. I’ve been feeling so puffy and tense during my pregnancy but after I see her, I always feel significantly better. She isn’t extremely gentle (which I LOVE) because I want someone who’s actually going to massage me and help work out any knots - which you don’t get when someone is very light handed. She does the perfect amount of pressure in my opinion. She is perfect for me & im so glad I found her because I’ll continue going to her even after I give birth! 🙂 She is sweet and very punctual & makes you feel so comfortable. Highly recommend Margaryta for the best massage ever!! 10/10

I have been a loyal Europhoria client for several years and usually have a great experience. Unfortunately, during my most recent visit, I noticed an inconsistency in the check‑in process that left me uncomfortable. Out of four patrons checking in, I was the only one asked to provide my date of birth in addition to my name. None of the other patrons—who were non‑Black—were asked for this extra information. In all my years coming here, I’ve never been asked for a date of birth at check‑in, and I did not observe the receptionist asking anyone else for it that day. I emailed management, and they stated they would follow up. Since the spa records audio and video, it should be easy to review the interaction and confirm the inconsistency. My concern is simple: 25% of the time that morning, the check‑in procedure was followed differently, and I was the only person singled out. I hope this is addressed so all clients receive consistent and equitable service. As I am reading previous complaints it appears the front desk can utilize some training and education. They will respond to your concerns with a hallmark response, my indicated that I clearly cannot tell the difference of how I was treated.

I am really disappointed with customer service the front desk offered. She was rude and not understanding, she yelled at us first and then blamed us for "creating a scene" when we just wanted an explanation. She did not try to accommodate. She began ignoring us when we tried to get an explanation for the canceled appointment saying "NEXT!" we asked again what happened or if she could change the appointment and she said No!. My father asked what happened and he began speaking up because she was being rude. She later told the representative who called me that she didn’t accommodate because my father "caused a scene" but we arrived calmly and friendly. Her bad attitude and unprofessional reaction was what caused the frustration, very unprofessional. I understand it was a busy day but it’s not appropriate to treat any customer like that. My mother has been going here for several times now for Botox. My cousin had referred her to this place. We are from San Clemente, CA which is roughly a 3 hour drive but My mom loves the work they do here which is why we keep coming back. She started her first sessions with Alex and my mother would try to request them again but they always would make it difficult to get appointments with her. My cousin would find it odd because she never encounters any issues getting appointments. Despite this, my mother would accommodate to whoever was given to her for her appointments. Her last appointment was with Dr. Rao and she did an amazing job. My mom since coming here would always make sure her appointments were correctly made. She would always set her appointment up before leaving Europhoria to continue any treatment on going. She always pays at the very end of her sessions. She had an appointment for October and when she followed up they said the appointment was nonexisting even though she did set it up before leaving after that last appointment. My mom asked for another appointment and they texted us that there was one available for 11/15/25 with Dr. Rao at 9am. We drove today from san clemente because we had that appointment set up. However, when we got here, front desk said she canceled the appointment due to no deposit. We were confused because this has never happened before. My mother has never been told to make a deposit, like I stated previously she simply makes another appointment after she completes her treatment here. The staff did not communicate properly or just allowed the appointments to be made without the proper deposit? since we would continuously come back. I’m not sure what happened but it’s sad and disappointing to be treated like this. It’s frustrating because we do come from far to have this happened! No empathy or compassion for loyal customers. If they decided to now collect a deposit from her they should have had more communication between them and the customer. Now we are left with no appointment for my mother who was excited to get service, horrible treatment from front desk and a bad experience with awful communication from them. UPDATE: Lilah a representative called me back after I tried to get an explanation on what happened with the appointment. She was very helpful and explained the situation. We discussed the situation and she helped us fit in another appointment this same day. It means a lot since we drove far. She explained what went wrong and how to prevent this for the future. She was very supportive and understanding, very professional. I truly appreciate customer service workers like her. Thank you so much for hearing us out. We have never encountered anything like this here so I’m glad she was able to help us find a solution. I hope the front desk lady learns from Lilah.

Nia is an incredibly knowledgeable aesthetician that has done such an amazing job taking care of my skin! I've only been seeing her since August or so, but I have seen so much improvement in my skin texture. Every session is so incredibly relaxing, and Nia does a great job of making the room calm, peaceful, and welcoming. Thank you so much Nia!!!

I have a very disappointing experience at this medspa. Starting with front desk staff whom were not welcoming, friendly or attentive. I specifically asked for their best injector when I made my appointment. Went for wrinkle relaxer for my forehead and crows feet. Left with bulges above my eyebrows. I went back the next day and consulted with them and they tried to tell me I was having a reaction. Please note that I’ve been getting wrinkle relaxer for the past 10 years and never experienced this. I was told to take an antihistamine. It’s been almost 4 weeks now and nothing has changed as directly above my eyebrows I look like I have horns on my face. I did recently follow up with a dermatologist and she informed that Euphoria Medspa’s injector certainly placed the injection incorrectly which left me with uneven results and now bulging. Thankfully, she reassured me that as the wrinkle relaxer wears off it should eventually go away in a few months. I requested a refund from Euphoria and instead they offered me 3 red light therapy sessions. The way they handled this situation showed a lack of accountability and care. I’m sharing my experience so others are aware and can make an informed choice before going there.

I see Yari at euphoria on Stockdale hwy for all of my aesthetician needs.. she always does my facials & makes my skin feel great. I have trust issues because I've had problems in the past with previous people doing my facials.. I will always go to Yari, she always gets the job done right!