Happy Feet Massage & Spa

This was hands down the worst massage experience I have ever had, and I left feeling scammed, humiliated, and completely disrespected. First off, they made us pay before the massage, which already felt sketchy. The pricing itself was all over the place: $70 cash, but $75 if I used tap pay, and $74 if I used a physical card. That makes no sense at all and feels like a scam. Once inside, things went from bad to worse. The massage started with the door left wide open, even though my friend and I were partially undressed with our underwear pulled down. I asked her to close the door and was told "no" because it would get too hot for the masseuse and "nobody else was in the building." Except a few minutes later, I clearly heard movement in the hallway, which means random employees or customers could see us exposed. This is not only unprofessional, it’s a violation of client privacy. During my session, her phone rang four times on full volume. She not only stopped the massage to answer loudly in the room, but at one point actually left mid-session to go talk to customers outside. When she left, she sent in another therapist (who sounded like a man) to continue while I was face down and partially exposed. At no point did I give consent for another person to come into the room or touch me. When the massage finally ended, the harassment continued. As we were leaving, they blocked us at the door demanding we "sign" the receipt with a tip. I was pressured into tipping $4, only to be told "Only four?" while my friend, who wrote $0, was told she "had to" put an amount. That is an outright lie. Tipping is voluntary, not mandatory, and to force customers into it after such a degrading experience is outrageous. Some of what happened here is not just bad customer service, but likely illegal under Texas law. - Privacy violations: Leaving clients exposed with the door open violates professional standards and could fall under public decency/privacy laws. - Unauthorized touching: Allowing another therapist to replace the original without consent is unacceptable and could legally qualify as inappropriate or unauthorized contact. - Fraudulent business practices: Misrepresenting mandatory tips and charging inconsistent, unexplained fees for payment methods could fall under deceptive trade practices. This place is unsafe, unprofessional, and disrespectful. I will be contacting the City of Arlington and the appropriate licensing authorities about this business. Nobody else should be put in the situation my friend and I were in.

I had a great massage today that was relaxing and enjoyable. The store was exceptionally clean and bright. The owner's service was also very warm and gave me very good service. I will come back for another experience!

I came here today. The message specialist was Amy, she fixed my back pain very well. I feel very better now. I will definitely come back. Thanks Amy!!!

My experience with Happy feet massage was nothing short of exceptional. Every aspect exceeded my expectations. What impressed me the most was the attention to detail. Amy took the time to inquire about any areas of concern and tailored the massage to address specific areas of tension. She is also very sweet! I would highly recommend this service to anyone in need of relaxation and rejuvenation.

$144 for 2 one-hour combo massages. Charged extra for a room when we would need a room anyway. Did not give us a full hour. I left feeling worse than when I got there. Said I struggled with migraines and wanted my neck worked on. Did not even touch my neck, did soft pressure when i asked for a medium firm, and I left in more pain than when I got there. My Husband said his was just ok, and it was definitely not worth the money. They are also understaffed, so his lady kept walking out.

I consistently have a wonderful experience here. The massages are top notch and the staff are friendly and professional!

Yes English isn’t really there but the MASSAGE was so good. She didn’t hurt my feet. She did a great job on my back DEEP TISSUE! Like omg. I had pulled my neck and slept wrong and she took my neck pain away. My husband was next to me and got the Thai massage she walked and crack his whole back. And stretched him real good. Asians are known for deep tissues, if you’re sensitive don’t get it done. They were so sweet. Wished I live here but was visiting from Philadelphia. And Philly prices in Chinatown are the same.