Cupbop - Korean BBQ in a Cup

Excellent communication and Great Customer Service! We were greeted upon entering by Andres and his staff. They recommended that we order the new wings and even told us how long it would take. He came over, thanked us for coming in, and invited us to come back. We've been to other locations, and you don't get the same service there. Highly recommend!

I am sorry but this is probably the worst Korean food ( If it's considered as Korean food seriously) that I had in my entire life. We were looking for a Korean tofu house on Google map and this popped up. I was hesitant as it is a chain, but gave it a try because of the 4.7 score review. Food tastes horrible 🤢. We throw away most of it. I want to mention that the service was nice, just the food was horrible.

Amazing food. That’s why I come here. But y’all get one star for service. I work long hours and love the food, you have a posted closing time of 9 PM and this is the second time I have driven over here before 8:30 PM and you guys are already lights out. Change your google info or hire workers that are willing to work until closing time. To the owner: how much money do you think you’re losing when you close before 8:30 PM? I saw two other vehicles pull up next to me and back out. Honor your open hours or change them on google. Y’all lost at least 30 on me and my kids meals.

100,000 / 10. CUPBOP WEST VALLEY BROKE THE SPACE-TIME CONTINUUM. I did not eat Cupbop. Cupbop happened to me. I walked in with a name, memories, and a future. I walked out sauce-slicked, spiritually altered, and legally considered "a problem." This place is a spicy Korean BBQ summoning circle disguised as a strip-mall location. The second that cup hit my hands, reality started buffering. The air got thicker. Somewhere, a K-pop beat synced with my heartbeat. I knew I had already lost. I blacked out for a moment and came to with sauce on my elbows and a deep, primal understanding that this cup controls my destiny now.

PROCEED WITH HEAVY CAUTION! I got the absolute worst food poisoning of my life at this location. It's bad when you havent even finished eating it and it hits you. I am so sad about it because I loved cupbop! 😢 I will unfortunately never be able to eat it again after the terrible sickness it induced. I wasn't going to post, but I feel like you should be warned and that the owners need to double check their operation or something.

We were attended so kindly here the two associates working were so kind and very helpful to me and my mom with how to order considering it was my moms first time ordering since I help her order in English since she only speaks Spanish but the gentleman was so kind to help her understand how the ordering works in Spanish and so did the kind lady !! they were both so understanding and helpful!! We will be coming back to this location again just for them ! :))

I've been here several times and enjoyed the food. The issues I've repeatedly had are a lack of order details being correct, items missing from the bowl itself, staff that couldn't comprehend what i or another customer was saying (even with a translator gpt app) and a lack of cleanliness in the main area and bathroom. Every time i go they fail to mark the containers so my coworkers and i have to really dig through our bowls to see whos was whos. Sadly when it comes to not marking the bowls, we also had no idea who had which heat level so we've started to all get the same as it's very inconsistent here. They may be better in the evening but we've had poor experiences during our lunch hour so we'll be going elsewhere for a long while til they hopefully fix some issues there. Good food none the less.