Gen Korean BBQ House

Gen used to be a very popular place for Korean bbq. I remembered we used to wait for up to an hour for seats. However, nowadays there is no wait at all for a seat during lunch or dinner. We recently went here for lunch and we were surprised how empty it was. Maybe because of it the food options were pretty affordable. We ended up spending about $53 for 2 during lunch. About $21/person + tips. The atmosphere is great and modern. Food was decent although the selection and quality were not the best during lunch. However it was a meat buffet style so can’t complain. Nowadays, lunch anywhere is costing an arm and a leg so at a place like this. It’s very reasonable and a great atmosphere if you’re into meat buffet. We got some soft tofu soup at the end to wash it all down as well.

1st time trying Korean bbq. it was delicious and very fun. lots of different items to choose from and very worth the price. we will definitely be coming back.

We've been to multiple Gen BBQ's and this was unfortunately the worst. Went on a Saturday for lunch so dinner prices only, not a problem but multiple items were out. Our server had too many tables and her anxiety was contagious. The manager seemed disconnected with her workload as he focused on rearranging chairs. The additional servers were great and their attitudes were nice. Not enough room for a group of 5 on a 4 person table. Plates stacking up everywhere. Overall I would not go back to this location.

One star for the host at the front when we came in. She was extremely dismissive when we came in during lunch time to eat lunch. Sorry for interrupting your conversation with your coworkers. But if you don’t like to work here, don’t work here. Our actual server was great. He did his best running around to help as many tables as possible. The food came relatively fast and beer came cold. Our section of Tables were tightly aligned which probably made it easier for servers and food runners, but definitely did not provide as comfortable of an experience as you would have hoped. All in all, it was alright

FOOD tbh i only like the honey soy beef belly. its the only thing i order when i go. tried hawaiian steak and garlic pork belly. hawaiian steak was a little too sweet for me and the garlic pork belly was a little too salty (you need to eat it with rice) SERVICE lowkey service is really slow. i went during lunch and they only had one cook in the kitchen??? plates were served pretty slow (5-10 min wait). also they ran out of brisket and beef belly because they beeded to freeze the meat and slice it. confused on why they dont do it the night before. also no salad??? ENVIRONMENT sticky floors. pretty cold.

The tablewares, especially saucers are safety concerns for its cleanliness . I ask for replacement and was told it was clean and that all of em have residue stain .

we waited 15 min to be seated when more than 75% restaurant was unused tables. it took half hour to take our order. we had our meat with no sides or sauce because it arrived at the very last. nobody checked on us. it wasn’t even busy. the front desk girl was rude and ignoring brushing off our questions like we said nothing. there was issue with checkout we waited too long. horrible experience. it was my 5th and last time. first 4 times were decent and i kept coming back but today was unacceptable. the only hard working person today was Kyle. he was attentive and very friendly and he was doing the most. other staff from the floor and hosts were socializing giggling standing behind bar talking while Kyle was running around.