The Pump House

We came to NC from NY to see my dearest friends...they suggested this restaurant because they love it..and to be totally honest...it was fantastic, delicious and wow excellent. Parker our server was great, the entire wait staff were great...we had drinks, non alcoholic drinks and appetizers plus our dinner. No one in our party of 5 people complained about the food or the drinks. We sat in the outside patio area, heating lamps were on and the view is outstanding. The building is amazing and the history behind it is amusing to read about.

Dined with another couple on the 4th floor. Travis was an excellent server. Manager checked on us as well. Generous restaurant week menu for $50/pp. delicious selections. Cheesecake could have had the drizzle right before serving, rather than prepped in advance. But still, great drinks, great food, great service.

I have eaten here more than a few times as well as going to their wine dinners they have every few months. Jade has gone far and beyond the service required. She is very accommodating along with everyone else. Bekah the bartender is also fantastic. Shes knowledgeable in her drink suggestions as well as dinner suggestions. I will continue to keep returning. (Pictures of food are multiple visits)

Awesome dining experience!! We dined on the rooftop for my birthday and the food was delicious and the service was amazing!! Johnny was very attentive, personable and one of the best waiters I’ve ever had. The ambiance was great, the host was friendly and just an overall awesome dining experience.

The river is calm and steady as you enjoy a meal on the roof top or 3rd floor. You can make reservations ahead of time or walk in for lunch or brunch. We ordered shrimp and grits one of their signature dishes and the shrimp po boy. The dishes could have had a little more spice but they were fresh and came out rather quickly. The service was good and allowed for mild disruptions only when necessary. It is a good place for a business meeting or special date.

First time trying The Pump House and it definitely delivered. All of our food selections were delicious. The crab cakes app was a decadent, but light starter and the mac and cheese side had great texture and was very cheesy. The short rib was juicy and tender and the shrimp and grits (a specialty) was rich and flavorful. Our server recommended a couple cocktails that we tried and they were perfect options on a hot evening. While we didn't have much of a view from our table, it's definitely a cool location being on the Catawba.

I ordered a filet mignon, roasted potatoes, and broccolini. The steak was supposed to be medium, but was overcooked. The flavor of the steak was awful. I had to send it back; I couldn't eat it. I've never had this experience with steak before. The roasted potatoes had a nice flavor, but the pieces were small, there was very little of it, and it did not seem fresh. My husband got the fried ribeye. He said it was good, but Texas Roadhouse is just as good. The steak at Texas Roadhouse is definitely better than what I had at The Pump House. We were seated on the 5th floor. The view was nice, but we were next to the bar which was not pleasant. I did not care for the chairs and tables and the tables were too close together. The steak at Epic Chophouse is a lot better and for the price, it is a better choice. The manager and server apologized and they gave me my money back. A date is not as nice when only one person is eating the meal. I do not plan to return to The Pump House again.