Ombu

I visited the restaurant today with a friend and we realized that the food was horrible. We have been to a lot of Thai, Korean and Vietnamese places and understand the taste of each type of food, however, the food served by this restaurant was not only overpriced, but also small in quantity for the amount billed. My friend and I ordered 1 veg lo mein, 1 ramen and 1 shrimp and received the bill of 65$. Upon asking to pay itemized amount and not for the "dinner plan" in the menu, we paid for 41$. One thing I noticed was, there are no prices written in the menu for many items and that does not give clarity about what amount to expect. Some of the staff also seemed way too uninterested to even serve the dishes. Overall, never recommending this place to anyone.

This place was great! The servers were very friendly, the place is clean and mellow, and the food was fantastic. Highly recommend the spicy pork belly and kimchi fried rice. The portions are smaller than what I have seen at other BBQ places, but that also helps with portion control and waste. There is no open buffet bar for the meats or sides, and the sauces are provided via the menu. Unlimited ordering is done from the table via iPad, which is convenient, and there is a 90-min eating limit.

Very poor eating experience. It took a while to be seated even though the restaurant wasn’t very busy at all. This was my first time there and the server sat us at a table with a locked iPad and completely disappeared! I didn’t know we were supposed to order on the tablet and I didn’t even know the password to unlock it. I would’ve appreciated some guidance or even recommendations for those of us new to korean bbq. After a while we flagged someone down to tell us how to order. The staff was very hard to get in contact with and they rarely spoke. It felt very strange. We order our first rounds of food. Major components are missing. We ordered things that never appeared and we had to ask for basic items like tongs to handle the raw meat. Additionally, some of the cuts are meat are very large and they provide no way to cut it. We had to ask for scissors. I would’ve appreciated clean plates to put the cooked meat and a server taking away the raw meat plates. The food was OK but the ribs were extremely tough. Overall the food felt very cheap. Meats were fatty and some foods were right out of the can. The entire ordeal was very awkward and I felt almost unwanted with how little the staff interacted with us. So, the foods not great and the service is awful, is the atmosphere any good? NO! The place is very cold and hostile with obnoxious neon lights. Super weird neon lights like a guy with his butt hanging out. The bathrooms were dirty and out of paper towels. There are minimal partitions between tables so it gets rowdy. And kids are running around and screaming. You’re better off skipping this place and going somewhere else. Food was pretty bad and the experience was honestly awful.

I had a great experience here today. This restaurant has an interesting set-up for their buffet. They have a heating contraption at every table to cook your own meat. Then they'll bring you as much as you can eat. They offer a pretty good variety on their menu to choose from. Also, the service was excellent. The server was attentive and accommodating. Overall, this restaurant is definitely worth trying.

I should've made this post a while ago, but better late than never. This place is home to many of my good memories. From being with my fanily to hanging out with friends, this place has always been one of my top choices to go eat at. One of my favorite dishes is the sesame balls, they prepare them better than any other restaurant I've been to. Out of all the buffets I've been to in Orem, this is one is the best deal at the very least during lunchtime, dinnertime menu / cost is debatable. Also it is very fun to cook your food yourself, and they also have foods you don't have to cook and come ready to eat. I think they can also aide you in your cooking but I've personally never bothered asking. Ive been coming here for years and have watched them go from making you order directly, to having mark down your order, renovating, and now you can order on a tablet at your table. The quality has never subsided, however they do being out less food than they used to. this is good however for both the restaurant and the customer, since you don't get way too much and the restaurant doesn't wait. staff have always been kind and respectful.

They’re updating their interior, and it’s a lot brighter!! My family loves this restaurant & we have been coming for years on an almost monthly basis! The service is great. They’ll always come by & refill your water to make sure it’s never empty. All the servers will check in on your party & if you’re ready to order more. Ordering process is simple as you mark a paper of what you want. The food is brought out fast. They have my favorite kimchi & all their sauces are made from scratch!

Love this Ombu location. Owners and staff are very friendly. I always feel welcome especially how they remember us and are very attentive. Food is delicious, restaurant is clean and very well organized. Great selection of food!! The ONLY Ombu I will go to. Thank you for the cup gift for Thanksgiving you’re so kind.