901 Hotpot & Korean BBQ - East Memphis

First time trying this Memphis hotpot & Korean BBQ spot with a friend. We only came for hot pot today and didn’t do the BBQ. I enjoyed my time but there were a few things that could be improved on. We were told most of the vegetable items would be at the front which would have been fine but only a small selection was so we still had to order them and those orders seemed to have kept getting lost in our seafood ones. Other franchises such as KPot just have a system where you order all items from an iPad assigned to the table. It reduces customer foot traffic slightly so it might be a worthwhile upgrade since this restaurant seems to be doing well based on the overall high Google review. The other thing was the ventilation system. I expect hotpot and Korean BBQ places to be smokey and I know I’m going to smell like I’ve been at one when I leave. But this location had a thicker smoke. Service and food options were still great.

Felicity was a great attentive server. I would most definitely recommend her!! Everyone was polite. I’ll definitely be back.

We had hot pot with 7 other people tonight and it was superb. You can’t beat the price here for hot pot. We had the Bun Bo Hue and Laos Chicken Soup Noodle Dish. I would say it was delish. We met Nak, and he was AWESOME. He made our experience great. 10/10

The Missing Link: How to turn this $50 potential into a 5-star experience — This restaurant offers fresh ingredients and a premium $50 DIY hot pot concept with great potential. But the complete lack of sauce guides or recipe cards forces guests to guess on flavor ratios, resulting in a confusing and poor-tasting meal that didn't match the price tag. So, my suggestion: stakeholders need to implement "flavor cheat sheets" to help guests succeed; until then, ask your server to build your sauce bowl for you, or you risk ruining your own dinner.

I had friends and family from different parts of out of town. I made a reservation for 8 a week beforehand. When we arrived we were told that because of a large party, DESPITE me having a reservation, that we would have to split up into a 6 top and a 2 top. The hostess acted like I was the crazy one and seemed annoyed that we took a minute to decide which of our 2 friends would be banished from the rest of us. During our dining experience those 2 had to sit by themselves and not with the other 6. We then got a lovely view of two open 8 tops during our entire dinner. Not to mention I made a $60 deposit because we were doing karaoke. So even if you bring them $700+ they won't care. Will make my reservations somewhere else if they aren't going to honor them. It ruined our experience to watch those open tables that even when we left hours later were never filled. Other reviews have mentioned similar situations. DO NOT come here with a party and expected to be accommodated!

Love the atmosphere, attentive service constantly checked in on us to order. All the meats were fresh and came in relatively satisfying portions. Vegetables we ordered were also very fresh. Overall a great option for kbbq! Happily satisfied.

This was my first Korean BBQ experience and it did not disappoint! The staff is very attentive and the food is amazing! Eat kimchi with whatever meat you get - trust me 😋