Great Wall Express

Chicken is always dry and no one wants to do anything about replacing an order or getting a refund. This place has gone downhill for sure. This is supposed to be their garlic chicken and I didn't eat but one piece of chicken out of it. I've never had garlic chicken served to me almost all mushrooms. I'm never going back.

I would rather give them a ZERO for the way they did my order today! I had to turn around and go back to the store and request the proper meal at which point they packaged everything in a small Styrofoam cup and said that’s all they could do. I will no longer give any of my time or money to this restaurant! They are not the only outfit in town and I will gladly eat somewhere else after I have done many years of business at the store! Y’all need to fix your staff ! No sauce & no extra veggies as ordered and paid for!

So my husband decided to take me here because it was his favorite restaurant from his childhood, he still remembers when the soup was free 😂 Anyways food is good, price is ok, the restaurant look clean, and it’s nice to know they also have a drive-thru 🙂

While we were picking our table my 2 or old was looking and touching the potted plant on the floor and the lady came from behind the counter yelling no no no no at her then told her older siblings no one can touch the plant. She over reacted and should not yell at children and should expect children to try to touch a big potted plant if its on the floor. Very poor customer service. Slow to help us with sauce and silverware. Not a good experience.

Went through drive thru on 5-2-24 ordered sesame chicken w regular onion and green bell peppers voided the broccoli it came with. It was disgusting!!! The chicken was thin like eating won ton dipped in sauce. I also ordered 1 order of wonton which I will never do that again cuz I meant to say crab Rangoon The rice was thr only thing edible for 22 dollars. This place used to be my fav place to go but no longer.

Huge portions, delicious sweet and sour chicken and crispy egg rolls. I love this restaurant and the hot and sour soup is the best I've ever had! 😋

I’ve been eating here for 15+ years. My late Grandma and my favorite place to eat together throughout my childhood. Within the last year or so the quality of the food has significantly dropped. From the meat being chewy or un-edible, to the rice being so soaked in oil that it just sticks together in a soggy ball. My most recent meal was topped with burnt up pan residue that made the food un-edible and a waste of money yet again. There was also a miscommunication when they took my order resulting in me having to pay more for the rest of my items. Would not be an issue but I didn’t receive a receipt or a explanation that made sense. When I called to voice my complaints I was told repeatedly how my complaints were in-accurate. Fed up with the lack of customer service I suggested I not eat there anymore and was told, "good I don’t want you to eat here anymore". This place doesn’t care about the customer and doesn’t care about the food so they don’t need our business. I highly recommend spending your hard earned money somewhere you can get quality and service for the same price.