Panda Express

I stopped by this Panda Express on my lunch break and was really disappointed with my experience. I ordered a meal and was told they didn’t have any fried rice ready, and that I would need to wait about 7 minutes for fresh rice. I understand that food needs to be cooked fresh, but this was inconvenient because I’m limited on time during my break. I politely asked Edgar G. if they could offer a small courtesy item, like a drink or a spring roll, for the delay, and was told I would still have to pay for everything and that nothing would be complimentary. For a fast food restaurant, I expected quicker service and a little more consideration for the inconvenience. Unfortunately, this visit did not feel like good customer service, and I left not feeling appreciated as a guest.

Ordered the walnut shrimp and the person taking our order checked and confirmed there was enough for a large. Opened the box of walnut shrimp and saw the box was filled half way. Took a picture and compared it to the large order of orange chicken we had also ordered.

Being the first time ever to be there, The lady on the drive-thru not only was rude, she was not helpful and did not understand the menu herself. I asked her a simple question, what was the difference between a bowl and a plate and she told me to look at the menu as she rushed me along to make up my mind. And then when I ordered my fried rice, she told me it was going to take over 5 minutes and if I wanted to wait. And then I ordered egg rolls and she told me there were no egg rolls. And because of my food was already supposedly made it wasn't as good I'm sure as if I would have gone in or if I would have had a man waiter. If going to Panda Express on Garth road, I advise you not to, if it's your first time.

I ordered chow mein as a side for my plate but it was nOt noodles, just a little bit noodle with almost vegetables. You need to mix more noodles to call chow mein. Thank you

Placed my order through the app then went thru the drive thru to pick it up. I was asked to park and told they were packing it up then. After being parked for over 10 minutes I walked inside to find out that my food was packaged and set on the shelf. Got home and there was hardly any chicken in my bowl it was basically all rice.

Where's the Meat??? Should be called Fried Orange Flour instead of Orange Chicken. Excellent service but 1 star for false advertising...theres zero chicken in "Orange Chicken" and its not a Garth Rd problem its across the chain of stores that no longer serve meat.

Went thru the drive thru and the girl taking the order kept interrupting while I was trying to order. We order a plate and a bowl. The bowl barely had any food in it, when usually it's filled up. Definitely didn't get our money's worth.