Savannah State University

I wish I could give no stars. I started off trying to reach a medical clinic. Not one phone was picked up by a real person. Sometimes it was a fax, sometimes a "leave a message", then there was the no one is at this extention then lastly, after five rings, the call disconnects. Even admissions says we are either away from the desk or on another call. Ridiculous!

Do not apply! Their application process is the worst that I have ever experienced. They do not follow up with the required information to assist the applicant with the process. I have made calls on a continuous basis, and it seems that you are a burden if you ask for assistance. Now, they are stating that I have to reapply by paying the application fee again and resubmitting everything again. No, thank you. I expected more and will not take part in anything that deals with this HBCU.

Does anyone ever respond to emails or return phone calls? We have been trying to access our child's email since 4/25/25, put in a ticket with IT help desk on 4/28/25 and as of today no response. I have called and emailed on several occassions since and still no response. We're constantly receiving emails about applying for housing, financial aid award letter to confirm but how can we? We still can't access anything without our credentials?

My son transferred to SSU mid-Spring 2025. There was a delay in processing his application because my son did not submit all of his documents timely prior to Thanksgiving Break 2024 (e.g., transcripts from his dual enrollment college, images of front and back license for verification of lawful presence, did not periodically check admission status and follow-up). After his emails to his counselor went unanswered for a week or so, he learned he was assigned a new counselor/advisor. After he made several calls to SSU admissions, one lady went out of her way to view his email transmissions, collect his last document (while on the call), and gave him his new counslor's name, email, and phone number. The "admit lady" told him to expect a call from the counselor within 48 hours; if not, call her (admit lady) back in Admissions. For my son, lesson learned. He stayed home during the Spring, took classes online during the last minimester (earned two A's), and is taking classes now in Summer school (I expect another set of A's). He is back on track academically and will move on campus in the Fall. He looks forward to the SSU experience and earning his bachelor's and master's degrees. A special thanks to SSU Admissions and Counseling.

This school has the potential to be an amazing university, but like most colleges (especially HBCU’s) they do not handle business properly. Never have I ever heard of students being required to pay for both semesters in order to move in, no response from any staff or department unless you go see them in person(especially admissions, housing, and financial aid), there is an ongoing issue with mailing…students don’t have an address and whoever works in the mail room does not want help with getting things cleared up. I’ve heard that plenty staff members are rude and treat students poorly. Covid outbreaks are not even being mentioned at the moment. There are great academic opportunities here, but it’s a very difficult experience and may leave you in debt or in a position where you have to leave the university.

It's sad that a hbcu is being run like this . The like of authority on this campus is embarrassing. This is bad leadership on this campus. Never can get anyone to help with any problems from financial aid to housing problems. Savvannah lets do better. To think i encourage my child to attend a hbcu.

The financial aid office never answers or returns calls, never replies to emails. It seems like they just don't want to do their job. Considering this is a school targeted for marginalized groups, you would think they would want to help in the financial aid side of things as that is typically a driving factor for students of color.