Braille Institute Los Angeles Center

It used to be friendly and caring for the client, but not sure if they changed the management and staff, the service went downhill.

Cooking teacher named Mindy is very racist toward Spanish speakers , idk why no one has done anything about it but I have my dad that goes there and comes home crying saying she mistreats him because he doesn’t know fluent English and I can only imagine how many other people she mistreats. She makes threats to him saying "if u snitch on me I will say you started it and I defended my self " since when did I have to worry about my dad who is blind being discriminated in school . She is not fit to be a teacher at all let alone teach the blind. There has been many times my dad comes home feeling sad and down because this lady doesn’t know how to treat a human being and I got tired of it this time. I will be getting a lawyer involve .

My mother has had macular for several years. It has been extremely difficult. I took mom there for a few years taking several classes. She really enjoyed them and I have many ceramic pieces to show her successes. Also, all the people that work their won my appreciation and respect. I marveled at how they addressed all by their first names. Even after not going for a couple of years, they remembered Lucy and Linda. I give the Braille Inst great praise and a big THANK YOU.

My social workers and doctors referred me to this place to make an appointment because it was the closest facility in my area. When I called to make an appointment they mentioned transportation services were possible. I was denied the services because this facility did not pick up people in my area yet this was checked by my doctors and social worker. My referrals were "lost" but various calls to my doctor ensured me that they had sent them numerous times. Over two months of constant miscommunication deterred my ability to obtain a new pair of special glasses. My doctor mentions this is the only place specialized to aid in making them.

It is the best school I've been to to dance and sing in a place just for students that are black and and have a little title site is greater learn so much here we go out on different places showing are talent qndmakeing others 😁 you

Horrible customer service. They have no compassion for the visually impaired. Especially, in the Vistas store. They don’t care if you’ve driven 2 hours to get there, they will turn you away if you do not have an appointment.

I have been at the facility for many lectures and seminars. Also to buy items at the Vista Store. The facility is great and the people who help are wonderful.