Texas Global at The University of Texas at Austin

Today I attended my appointment on early Sunday morning. I scheduled a week out in advanced. I arrived a bit earlier than my appointment time frame. So I had to wait a few minutes outside until they let me in. The San Antonio parking garage was available today for me to park. But I can imagine during the business week it is full as they stated on their website. I highly recommend you bring a check or money order if you don't use or have any checks prior to coming here. If you decide to have a money ensure it is for the exact amount. Check their website for documents to bring with whether it is for yourself or your child. I ensured, I had my previous expired passport, Social Security card, birth certifcate, and my Texas Drivers license. I chose the regular passport and ID card. They kept my previous passport as it was used for the verified documentation. So be expecting them keep whatever document for the processing if your application. They will mail your documents back along with your new passport. The staff here were all very friendly, informative, and resourceful with knowledge to make your experience here a delightful one. I highly recommend using this facility for your passport needs.

My daughter had to renew her passport for travel for Christmas. This place took great care of her on a Sunday - helped her with everything she needed: passport photo, payment(since she did not have a checkbook). They also saved her $60! She had chosen expedited processing, but they advised her the recent turnaround time and they were right! The passport came within the time frame they said. So convenient and knowledgeable. Wonderful place to get your passport needs taken care of.

Clear, concise directions. Painless. and every person in the office jumped in to help me with my issues. Great customer service and friendly people.