Loft 352 Aveda Salon

My appt on August 14. Color and cut. First picture in pink is After my appt when I came home ( in pink ) .My hair is chopped. It looks terrible !!! It is uneven . The picture on the right is the same photo I have shown the stylist to show her that I want my hair the same exact way each visit as a reminder. ( the picture on the right is what my hair normally looks like .) This was the worst experience I have ever had. My hair is chopped. Looks awful. Extremely Disappointed

Brittany was AMAZING!! My daughter received her first hair cut from Brittany and it was perfect. Brittany is wonderful with kids - it was so refreshing to see a stylist who didn’t view a talkative four year old as a burden. She interacted with her the whole time, it was very sweet. Brittany also did an amazing job on my haircut - exactly what I asked for!

Brooke did a phenomenal job on my hair. There was a lot to cut off and she made me look younger. Relaxed environment, she is a sweetheart and an absolute pleasure. Thank you so much for a great experience, I will definitely be back for a cut and color in a few months! ❤️

If I could give negative stars, I would.. I came her about 10 days ago ago to get a bad haircut fixed. It wasn't so bad that it couldn't be fixed. It just needed to be reshaped and have some layering added in. I have curly thick hair, so I wanted some definition back into my curls bc it was just a little limp and all heavy at the bottom. I asked for a simple corrective haircut and Yzabella chopped away at my hair an insane amount. I am not pleased AT ALL. Idk what she was thinking when she chopped several pieces right on my scalp. I also cut hair, myself. But I hate having to cut my own hair..it's not as simple when your eyes are on the front of your head and trying to cut the back can be tricky. I wanted a stacked inverted bob, simple. But she gave me the opposite. A Hillary Clinton Bob with the back longer than the front. I was very clear on what I wanted..I texted her the next day saying that I wasn't very happy with the results in the back. This was before I noticed there were chunks of hair cut right at my scalp in several spots, some right in my hairline. I will be contacting a lawyer and seeing what my options are as this is appalling and unacceptable. Idk where she learned to cut hair..but you NEVER cut that close to the scalp. She is inexperienced and she destroyed my curls pattern, it's practically non-existent now. Oh, and the issue in the back that I wasn't liking the next day after the cut..the back of my hair was flipping up and swooping off to one side..showing that she has no clue how to properly balance thick hair. She didn't even finish layering my hair in the back and just gave up halfway thru. You can even see a shelf of short pieces where it drops straight into longer hair with no blending in between. She was very condescending thru texts and tried to tell me she would need to give me an undercut (and charge extra to fix my hair) for a certain hairstyle which is just not true. She said "I can show you ways to style your hair that can hide the parts you don't like in the back." Like no, if you had cut it properly, it wouldn't be doing that. I've had haircuts before..I've had short hair for almost 10 years now..and have never had this problem after a haircut before. The blonde is my hair right now, and the red was my old bob haircut that I paid $130 for. It was perfection and had no mistakes. I could style it once and it would stay for a week without needing to be styled again. Also they quoted me at $56 dollars over the phone and told me first time customers get a $20 dollar discount. Which would have made it $36.. Then when I left I was expected to pay $67. This place is seriously a joke. You can go to cost cutters for these type of results. I'm native and my hair is very important to me and holds cultural value..this is deeply saddening and I am absolutely gutted.

Jaiden did an amazing job on my hair! She was so sweet, knowledgeable, and really took her time with the color but my favorite part was definitely the blowout 😍🔥 I’m absolutely going to treat myself and go see her more often just for that!

Brittany was great. She was fun to talk to and brought my hair style to life just as I pictured it. And will def be going back

Stylist Brittney totally transformed my color but in a super natural BEAUTIFUL way. Exactly what I wanted. Very hard to find this talent- worth every penny. Thank you!