Avalon Institute

I love this beauty school! I've been coming here for highlights for over 5 years, and even though I always get a different student, I leave happy every single time. I come with an open mind, knowing the work may not be perfect — they’re students, after all — but they always try their best, and the teachers guide them every step of the way. Today was no exception! Juliana C. did my full highlights and she was fantastic. She was professional, warm, and communicated beautifully with her instructor. Ms. Melissa, her teacher, was incredibly kind, supportive, and attentive to both her students and clients. She even gave me some great tips on how to care for my hair. It was an absolutely wonderful and positive experience, and the final results were exactly what my hair and style needed. Thank you to everyone who made today possible! If you come here, just remember to be flexible — it is a school — but the care and effort you receive are truly worth it.

Morgan and Taylor did a fantastic job doing my daughter’s hair and makeup up!!! She will look so good for her quince. They had so much patience working with so much hair! Thank you girls so much for your work! They are also reliable, the makeup girl canceled the day of photoshoot and they had no problems jumping in to make her look fierce!!!

I booked a haircut appointment at Avalanche School on 7th Street at Bell Road two days in advance, expecting a smooth experience. When I arrived, I was told to wait 20 minutes, and after that, it was another 40 minutes. I ended up waiting a total of 60 minutes, and still, my haircut wasn’t finished. I drove 30 minutes to get there, and after all that waiting, I left without getting my haircut. This level of service and scheduling is unacceptable, and I will never recommend this place to anyone.

I was very satisfied with my hair Juliana took her to time to make sure it came out good. She was very friendly and asked me questions about my hair. She asked me how I wanted it and asked for a inspiration picture to make sure I got what I wanted. I was overall in love with the service she provided

This will be my second time to this facility. And probably the worst experience I have ever had and that says a lot since I have gotten my hair done for most of my life. Scheduling for a full highlight was not sufficient time to even have my hair completely process. Not only did I confirm with the receptionist when I made the appointment if it would be enough time. It wasn't. I was even called in earlier after an appointment prior to me was cancelled days before my appointment. The students who worked on my hair were more than accommodating yet very limited by a specific instructor Alex in a cat jumpsuit. The bleach in my hair didn't fully process. And the instructor Alex knowing full well the time started that I wouldn't get the full benefits of the appointment to get what I was paying or even to finish properly. Also this instructor told the student to use the wrong developer especially because the time for my hair was very slim. Alex rushed the students when my hair was toning. Students weren't allowed to even dry my hair at all so I can see the color. And as I was taken out of the bowl and towel dried in the chair, Alex the instructor who either thought I couldn't see her reflection in the mirror or just didn't care, wrote on a piece of paper to hurry up and get me checked out so they can hurry up and go home. I not only confronted her regarding the note and told her how unprofessional she was and to even let me leave when this whole situation was obviously her and the scheduler's fault for my hair looking the way it did. Her response was I could come back again and get it done. My hair was blotchy in yellow and even after both students had spent all day on my hair to only be told to hurry and rush me out so the school can close and everyone could go home. I am completely mortified and so disappointed on this experience. Even to know someone like Alex is in charge of this students and teach them to treat customers this way. I understand this is a school but I'm still a real paying customer. My hair is absolutely ruined and I even had to pay for this and can't get an appointment before the holidays to get it fixed. What is being taught in this school should also be focused on customer service and correcting what was done wrong on the schools part. Because this experience should have not ever had to happen to a customer that put her trust and money into a company that could care less what her feelings and experience was. Instructors who have obviously gone through the program and graduated should know better and also teach better to even be in the position they are placed in. This experience was completely disheartening and disappointing!

My gran and I both went and got haircuts today and could not be happier. Whitney, who had me, was absolutely amazing and truly brought what I want to life. Angela, who had my gran, did a great job and she is thrilled about her hair

they are horrible with time!! They will cancel your appointment if another person made an online one. The front desk lady is disrespectful and has an attitude with anything anybody tries to ask her. Acts as if she’s working a blue collar job being a front desk. However, the only thing that made my experience pleasant is my hair dresser. Went to her for the very first time and her name was Kiera really pretty red hair and she was the sweetest most pleasant person ever!! She gave me the exact hair cut I wanted and she also does highlight. She is close to graduating and has more experience than anyone else. She also cares about your needs and asks you and tries to aim your exact wants. Before you book an appointment make sure you’re picky about who you choose and ask around or else you’ll get done wrong.