Rimage Salon & Spa

I always had great experiences here until recently when I got a cut/color I didn’t like. They attempted to fix it, and I told them I still wasn’t happy. Spoke to the owner who was pretty dismissive and told me my stylist would contact me. I texted her multiple times but she never replied. Honestly, my feelings are hurt more than anything because I considered her a friend. Normally, I don’t write bad reviews but I feel quite disrespected as someone who has gone to Rimage for a few years now. Update: she finally replied after several days . Continued to try and convince me that this is what I asked for. Said she was angry at me for complaining. No one ever reached out to me again to rectify. Seems he only replies publicly on Google

I got my hair done by Michael here yesterday and not only did I leave feeling like a million bucks but my hair looks better than it has in a long time. Thank you so much to them, and I would definitely recommend this salon to anyone!! 12/10 experience

I met Michael (one of the stylist’s there) at at really cute bar I used to go to near my house and I’m honestly so glad that I went to go visit him at work! Such a cute saloon in the heart of new haven so you can also grab a bite to eat after! Over all I had such an amazing experience and I would recommend this to anyone who’s looking for 5 star haircut 🖤 also the way they shampoo your hair there is to DIE FOR!

Len has made my mess of poorly done extensions and bad color into spectacular hair. I am extremely grateful!!! Love this place and him, highly recommend ♥️

Len is a fantastic stylist! As a man who has many textures and wild hair, it has been difficult getting a cut I am happy with and grows in well. I am consistently happy with the work Len does and always amazed how efficient, easy-going and how well he listens to what I would need out of a cut. Len is really great and just nails it every time. He always makes me look my best.

If I could rate higher than 5 stars I would. Len is an absolute miracle worker/ expert. I went in with very orange/ brassy hair from a DIY quarantine bleaching sesh and came out with healthy, beautifully corrected hair with the exact color and style I was hoping for, all in one session. His attention to detail, professionalism, and determination to do the absolute best makes him by far the best person to go to in New Haven that I’ve gone to so far. I could not recommend him or his salon more. I have very dark black hair and he was able to lighten and tone it to the exact shade of blonde I had wanted all in one session at a very fair price. I will continue to go to Len and would recommend him and his salon to anyone looking for high quality work that uses high quality and eco friendly products at a very fair and reasonable price.

If you want to know what true pampering is, what quality staff is, then do yourself a favor and make an appointment with Rimage. If Heaven has a Salon, it's based on Rimage! I cannot wait for my next appointment! Thank you so much, Lenny and Staff, for the beautiful color and cut! My hair still looks and feels, amazing!