Cost Cutters

Ive had some bad experience not at this location but definitely with this organization. THIS WAS DIFFERENT!! The gentleman that cut my daughters hair was professional and good at his trade. He spoke to her and made her feel like she was in control and treated her with respect and listened to her concerns and wants. Which is pretty important for 11 yr girls. Thank you.

*Do NOT recommend* My daughter had her haircut today by Tami. Tami ignored everything my daughter said. She cut her hair wet after both my daughter and I said her curly hair gets cut dry and to please cut it dry. She then proceeded to apply product to my daughter's hair who expressed *multiple times* that she does not want product. She got a rash reaction to the product even after washing her hair at home.

I was able to make an appointment on the website and walk in to an open chair. I am used to having to wait even when I make an appointment so this was a nice change. I didn't know what style I wanted and gave some general directions. The stylist did a great job getting the look I wanted with a little personal flair. I am very happy with the overall cut! She didn't trim my sideburns but I didn't ask and she didn't either. I did this at home and it was not a problem. Overall great experience!

My husband got his hair trimmed by them when they took over new management a few months back. He worked hard on his hair growing it out and they butchered it so he had to shave it off. My sons hair cut wasn’t good either, they didn’t take much off and I had to get him another hair cut because it grew back so fast. We recently couldn’t get any hair cut appointments before Mother’s Day so we tried to go back to them with coupons and to give them another chance and they called me to cancel the appointment. Told me if so came in another time they hair cuts would be paid for so I appreciated that, then I call to schedule my free hair cuts and because the manager isn’t in they can’t value that so I’m calling somewhere else. At this point they aren’t even worth the free hair cuts.

After reading negative reviews about issues with the online scheduling system, I called & spoke to a human to book an appointment. I called on a Saturday afternoon & booked an appointment for 10am (the first appointment of the day) the following Thursday. I arrived at 9:53am on the day of my appointment. The doors were locked, lights were off. No worries, I’m a bit early, the stylist is probably running late. It’s my oldest child’s actual birthday but I’m sure they will be here soon. I sat in the parking lot until 10:20am. No one came to open the business, it was desolate. I called & left a message when I arrived (just in case someone was inside & I just could not see). I also called & left a message when I decided to leave at 10:20am. As of this review, no one has returned my call.

Tried to get a haircut four times at the location on Eagle Drive in Loveland. The main staff member was so rude multiple times. Made excuses why I couldn’t get a haircut. They are not open any of the listed hours on the website or Google. They seem to arbitrarily make up hours and decide they don’t want to cut your hair if you dare drop by 90 minutes before their supposed closing hours. Proclaim you "must" check in online but how are you supposed to do that when the website isn’t working? I showed up the final time to try and get a haircut but was told by this main staff member "I can’t do it now come back later" when the building was completely empty. I came back three hours later and nope. They still wouldn’t cut my hair. I decided to forgoe both my free or discounted coupon and go somewhere else and pay. I was going to give Cost Cutters a chance for the first time per the coupon but no way. I wouldn’t even try to go back, free or not. Why even bother mailing out ads and coupons if your staff has zero intention of cutting hair?

For the past few times times I've gotten my hair cut, it's been here. In those past couple times I've got amazing hair cuts from Madison. She does a really good job, and she's fun to talk to. If you end up going to get your hair cut here then I suggest you ask for her or the manager. The only other time my hair wasn't cut by Madison or the manager it didn't turn out too well.