J.Capelli Salon & Suites

I’m very disappointed with my recent experience at this salon. I paid over $200 for hair and makeup services, and the results were unacceptable. Two days before my appointment, I received a text saying to bring my own foundation and mascara, which I did. However, when I arrived, the ladies at the salon said I was supposed to bring all of my makeup, which was never communicated to me. After they called the stylist, it was confirmed that I was only ever asked to bring foundation and mascara.It was also very clear that they do not regularly offer professional makeup services. There was no skin prep, no primer to help the makeup last, and my eyes were not prepped before applying eyeshadow. There was no lip liner, no brow gel or brow pencil, and no setting spray used. I was not told to bring concealer, and the concealer that was used appeared as though it may have come from a personal makeup bag rather than a professional kit.Within a 30-minute drive back to my hotel, most of the makeup had already come off, and my hair was not styled in a way that would hold up for my event. I ended up having to remove all of the makeup and restyle my own hair before leaving, which completely defeated the purpose of booking professional services and spending that amount of money. After requesting a refund twice, the salon only provided $80 back, which does not reflect the cost, time, or frustration involved. Based on this entire experience, I would not return to this salon and cannot recommend it for professional hair or makeup services. I have only rate a 2 because I was given $80 of the $216 back.

All of the ladies there are fantastic. Toni is my stylist and wow is she amazing with my curly hair. I finally have confidence back after 15 years of not going to get my hair done. She is incredible with reds & an overall delight. I also say Bayleigh once & she also did an incredible job! Thank you for making the experience laid back and fun. I've been going back for a year now and couldn't be happier.

I don’t even know where to begin! This salon is beyond incredible! I had a horrible mishap with acid and it completely destroyed & fried my beautiful hair. Let’s just say they are miracle workers!!!! They took me in under their wings and not only did they do an incredible job but emotionally they were so supportive!!!!!! If you haven’t been for a visit, book an appointment, you will not be disappointed!

I’ve been a client at this salon for a few years and Jana provides my services. The salon is clean, stylish, and in a convenient location. Jana and her staff are professional and kind. The website makes it easy to book appointments and make changes if needed. Pricing is competitive and there is pricing for services to fit anyone’s budget. Keep in mind a more experienced stylist comes with a higher price tag but prices are super reasonable for the end product you’re provided. I highly recommend the salon, Jana, and her friendly staff.

Theresa is literally THE BEST. I found her at a previous salon and followed her to J Capelli. In my 20 years of getting blonde highlights/color done, she tops any and every stylist I have ever been to. Highly recommend - her work is gorgeous

Always on time. Great with color and style. Listens to what I want although I give her liberty to do what she thinks is best. Jana is great but there are numerous stylists at J Capelli who do an excellent job, also. My husband, daughter and her two sons all go to J Capelli.

I wanted my hair colored with extensions for my wedding. I went to Kasey, providing a picture of what i wanted and paid $1200 for color, extensions and install. I was totally disappointed in the result and let Kasey know I was not happy with my hair after 2 sessions and her adding more extensions from the original extensions she ordered which were supposedly Bellami, the hair was dark brown and the ends looked dipped in bleach. She had management message me and advised me there was nothing they could do. They did not even offer a partial refund. I had to pay another Salon $1600 to correct what was done and to give me what I wanted. I just want people to know of my experience with Kasey that rents a suite. I attached inspiration photo that I showed the stylist, the after photos (that was 5 weeks after install) and what I got after switching stylist and salons.