Arizona Hair Co #31

I absolutely loved my experience with Kenzi! I have a high-profile job, so looking polished and put together is really important to me. Kenzi completely delivered. I came in after going a bit darker over the winter, and the partial highlights she did instantly brightened my face and refreshed my whole look. I could tell right away that she’s incredibly experienced and truly understands how to give you exactly what you want. My hair looks beautiful, healthy, and perfectly blended. On top of that, Kenzi made me feel so comfortable and was genuinely fun to talk with, which made the whole appointment fly by. I’ll definitely be returning to her regularly. Highly recommend!

Kenzi was incredible! I went in for a drastic change and she spent so much time with me making sure my low lights and cut were perfect for my texture and coloration, I haven't felt this pretty in a VERY long time! I am amazed and so grateful for her time, expertise, and willingness to get creative with me! I am thrilled and will absolutely be coming back!

I have been seeing Angela for almost a year now and she listens and is amazing with short bobs. Shr does such a good job with my hair. She has helped me get my hair in better shape. I would recommend her a 10 out of 10.

Aside from the fact you don't have to arrive early, as per the website states, the salon was fine. I worked with Katrina who looked at my photos, listened well, and trimmed my hair. Obviously, this was her first time seeing me so my hair didn't fully cooperate. Once I wash it I will get a better feel of how it turned out. But Katrina was very helpful and friendly and willing to do what I had asked for.

I’m not one to complain normally but I do feel like I need to post an honest review here. I’ve been coming to this location for quite a while and have never left unsatisfied until now. I’ve had different stylists cut my hair here and have always had a good experience. This last time was disappointing. The stylist was extremely friendly and sweet so I feel bad even writing this, but I was extremely nervous through out the entire haircut with how she was going about it. She seemed very inexperienced. She cut my hair dry (which I know does happen sometimes) but seemed to have no rhyme or rhythm to her approach to the cut. She kept cutting more and more off to try and even it out and it stills seems to have turned out very uneven. She did wash my hair after the cut but at one point she had me sit up to wash around my neck area and really never rinsed it off. I had to get in the shower and rinse out my hair when I got home. Overall, I was just very on edge the entire haircut and while my hair is just long and straight and nothing fancy, it didn’t turn out how it normally does. It looks choppy and uneven. I love this location so much so I intend to keep going here. I’ll just be more careful and try to stick to one stylist. ** I originally gave 2 stars for the review above, but then the manager Katrina called me up and offered to fix up my hair. She was so understanding and kind and fixed my hair right up! Thank you Katrina!**

I don’t usually post reviews but this one has been heavy on my heart. I won’t name drop anyone - but please only schedule with someone you know and trust here. The girl who did my hair was incredibly sweet and friendly but I would not recommend to anyone. I called in and scheduled an appointment to donate 10 inches of my hair, which was grown well past the top of my butt. When I went in, I talked with my stylist about where I was donating, how I understood we needed to cut a few inches of dead ends off first so it would be slightly shorter than I was hoping, and stressed that I was 3 months post partum and my hair would start shedding soon so I didn’t want to lose all my length. We looked at the total length and agreed that my hair would end up sitting 3 or 4 inches under my collar bone. She washed my hair, cut the dead ends off (as discussed, only 2-3 inches - it had been a while since my last cut), and then put my hair in one braid and chopped it off without measuring. She held it up and said "this looks like a good 10 inches" The braid itself was a full 16 inches (see photo), and she kept cutting more and more off trying to even the cut. Eventually she blow dried my hair, I paid and tipped her and went home. Once I got home, I was truly in shock at how uneven and ridiculously short it was. I called back in around 4:30pm and asked for a refund because I was just beside myself. The manager offered to even the cut out for me, and to her credit she squeezed me in an hour later so I didn’t have to brave walking around with the hair lol. She did a good job evening out what was left of my hair, I asked her not to take any more length so I’m sure she could have made it completely even but I was not about to lose anymore off the ends. I ended up telling her I didn’t need a refund since she had put in her time - and she even went the extra mile and offered me a free haircut with her in a few months when I had more length to comfortably work with. While I really appreciated the effort from her, I was disappointed that while she said she was sorry I was unhappy, it didn’t seem like there was any acknowledgment that I did indeed leave with my hair butchered, and just a lot of comments about how hairstylists frequently help each other out if a cut isn’t what the client wanted. The pictures where I’m in a white shirt are the cut I came home with, and the blue is after the manager fixed it. Anyway - I’ve been here many times and have usually had really great cuts and experiences but after this ordeal I don’t see myself ever going back.

I went in yesterday for a perm at 12:45.. I couldn’t remember the name of the lady who did my last few perms at that salon until after it was done… Laura Lynn was who did my perms and I guess she isn’t there anymore? Or is the store manager? But with that being said I explained to the stylist what I wanted and even showed her a couple pictures of the type of curls I wanted. I didn’t want to do spiral curls like I usually do so she brought out the pink rods and said that they were the biggest rods they had. All I wanted was a natural looking loose curls. After getting everything she needed to start the perm she told me she doesn’t like doing perms cause the solution gives her migraines… which to me made me feel uncomfortable because that’s exactly what I’m there for is to get a perm and now I felt bad because with her doing my perm, I didn’t want her to get a headache, So I said to her "are you sure you wanna do this" and she told me if she didn’t want to she would have decline the appointment. While she is wrapping up my hair in the pink rods I noticed that they were not tight. They were very loose and honestly looked sloppy some hair was falling off the rod. I felt like the whole process was being rushed. After she put the cap on after putting on the solution, the other Stylist to the left of us open both front and back door and just had an attitude like she wasn’t happy a perm was being done and said out loud " that perm solution is too strong today" which made people look at me and made me feel uncomfortable and embarrassed. She set a timer for 20mins and said 10 after 2pm we should be good to rinse. Mind you she never once check the curl pattern in those 20mins to check and see if the curl was taking or not. And she didn’t wait the full 20mins before taking me to rinse it out. After rinsing out the solution she put something else in my hair and it ended up getting all in my ears and on my face… yes she did at some point take a towel and wipe it off from my ears but that was after letting it sit for a few minutes. She took the rods out and sat me up and walked over to her chair and I was very disappointed what I saw in the mirror. There was no curls towards the front of my hair… it was pretty flat!!!! She said I have a bob cut (which I don’t have a bob, my hair is all one length) and I have no layers so the curls aren’t holding like they would if I would have had layers in my hair. So she took a razor looking hair tool and just started slicing hair off the front with no rhyme or reason. I asked her if I should get a haircut and add layers and she said " no you’ll be fine" and left it at that. I paid $125 for my hair too not be curly and I tipped her $25 cause I always tip 20% but I definitely overpaid for what I got! I will never come back and I work really hard for my money as a single mom just like a lot of us do and I feel like I was taken advantage of. At best that perm should have been $60-$80 tops!!! Also my hair stinks so bad!! I know it’s supposed to smell like Sulfur but I couldn’t even be in my husbands truck without him having to crack a window cause it so strong even after her rinsing it out! I know theres supposed to be a smell but man it isn’t supposed to be this strong!!! At this point I’ve just put my hair up so I don’t look like a wet dog and try to minimize the smell until I can wash my hair out!!! I’m so disappointed 😔 and wish I could get some of my money back which I know won’t happen but it should to make things right!!! But I won’t be coming back or recommending this place to anyone! I included photos of my results and also pics of what I showed her I wanted and you can see it’s nothing CLOSE to what I asked and paid for!! Also I know your hair texture has a lot to do with how a perm holds etc… so if she thought maybe going with smaller rods would have been better cause my hair is longer and would weigh the curl down more then why didn’t she just recommend that? I have no extra money to go get this fixed so I’m stuck with my hair looking horrible 😔 very disappointed!!!